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AutoNation Toyota Leesburg - Service Center

Leesburg, VA

4.5
637 Reviews

637 Reviews of AutoNation Toyota Leesburg - Service Center

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June 17, 2025

Everything went well, and I especially like working with Christopher Dutton as my service representative. He has continued to provide excellent support and follow through. I am happy to return for service More

by dtstep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Dutton
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June 11, 2025

The appointment was at 830 but there is no guarantee that the car will be worked on at that time. Usual complimentary car was not offered. More

by AD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan
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Jun 13, 2025 -

AutoNation Toyota Leesburg responded

Hi, thank you for bringing this matter to our attention. Please call our General Manager at (571) 357-3965 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 03, 2025

The repairs were done in a timely manner with professional and friendly customer service. Good internet and waiting area. My car was washed! More

by byfaith1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 06, 2025 -

AutoNation Toyota Leesburg responded

Thanks so much for the warm recommendation of the team here at AutoNation Toyota Leesburg. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 30, 2025

I wrote a long essay about my frustrating time dealing with your representative Kristen. However, probably since I gave a "poor" grade I was cut off and had to start all over. I refuse to do that. I wa More

by bweng639
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristen
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Jun 04, 2025 -

AutoNation Toyota Leesburg responded

Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (571) 357-3965 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 29, 2025

Good efficient service, not overpriced or pressured to get work done that can be put off. Nice waiting area. More

by cpheshler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure but technician is assigned to me since he started working there.
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May 31, 2025 -

AutoNation Toyota Leesburg responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

May 13, 2025

Love the Toyota cars, love the service department. I think I have purchased 6-8 cars in the last 20 years. . Hate the service department. They cant get anything correct. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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May 16, 2025 -

AutoNation Toyota Leesburg responded

Thank you, John, for reaching out to us. Your opinion plays an integral part in our customer service. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3965 to discuss what we can do to help.

May 08, 2025

Came in for service. Very easy to schedule, Service person (Moses) friendly, professional and helpful. Comfortable waiting area. Very pleased with all aspects of service More

by IkeepbuyingHighlanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses
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May 12, 2025 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

May 07, 2025

Louis was very knowledgeable and thorough when explained the issue with my check engine light. He told me how long it would take, arranged transportation to and from the dealership and the car was repaired More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis
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May 10, 2025 -

AutoNation Toyota Leesburg responded

Hi Linda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2025

Alan was very knowledgeable and professional The transaction went smoothly. I would recommend this dealership More

by rcrutch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Apr 29, 2025 -

AutoNation Toyota Leesburg responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Leesburg and we hope to be of service again in the future.

April 18, 2025

I bought my Toyota RAV4 from the dealership and I enjoy bringing the car back each time for service at this same dealership. Very professional and timely More

by moldova3chisinau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel C
Report | Print
Apr 22, 2025 -

AutoNation Toyota Leesburg responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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