AutoNation Toyota Leesburg - Service Center

I’m always very satisfied with their prompt and wonderful service. Daniel is a great service representative. service. Daniel is a great service representative. More

Service very good people happy when we need help something we don’t know they explain something we don’t know they explain More

The service was friendly, professional and fast. I waited for my vehicle and received text messages with the status. An awesome feature! I waited for my vehicle and received text messages with the status. An awesome feature! More

honestly, I've always hated this dealership, but when my 2015 Prius exhibited electrical problems, I took it to them. They deduced that the car was fine, the radio unit was broken (preventing me from using 2015 Prius exhibited electrical problems, I took it to them. They deduced that the car was fine, the radio unit was broken (preventing me from using the hands-free and GPS features). They said they couldn't replace the radio with the same 2015 model (nor did they offer a brand new one) and for a minimum of $1,000 they said they could fix the old one. Seriously, I dont believe anything they say EVER. I went to BestBuy, was able to buy a brand new radio, all the misc. pieces and installation for $700. This dealership is full of salesmen who just want your money. Dont walk - RUN IN THE OTHER DIRECTION More

Brought my car in for service on Wednesday and of course it needed additional work (brakes). They were able to get the parts and the brakes replaced in no time and picked up my car the next day. Except when it needed additional work (brakes). They were able to get the parts and the brakes replaced in no time and picked up my car the next day. Except when I drove it away there was still an issue with the parking brake and had to bring it back. Needed to get back to my office but the staff (Cam and Jose) was nice enough to drop my car off at my house. Was a little annoyed about having to bring it back but I feel like they made it right. Excellent customer service overall. More

Took amazing care of me. Got me a loaner due to a national part shortage and kept me up to date about everything as it happened. Got me a loaner due to a national part shortage and kept me up to date about everything as it happened. More

Very responsive with strong communication. They kept me posted about each progress of the work which was wonderful. They kept me posted about each progress of the work which was wonderful. More

Never correct with appointments, a 1. 5 hours become 4.5 hour, no call was made when car was ready, maintenance operator have no idea when cars are ready We go through this every single 5 hours become 4.5 hour, no call was made when car was ready, maintenance operator have no idea when cars are ready We go through this every single time we come for service I recommend a better complimentary car wash More

Automation did a great job as always. The service guy, Chris D, was very helpful. The service guy, Chris D, was very helpful. More

I was able to make a same day appointment. Working with their service department is always a pleasant experience! Working with their service department is always a pleasant experience! More