AutoNation Toyota Leesburg - Service Center

The service department is awesome, especially Justin and Bryan. We continue to bring both our Toyotas to Leesburg because of those two! Bryan. We continue to bring both our Toyotas to Leesburg because of those two! More

There was a Recall on my Rav4Hybrid for an update to the power train. I was very pleased with the customer service. Moses was very kind, polite and professional. He explained everything very well. I will de power train. I was very pleased with the customer service. Moses was very kind, polite and professional. He explained everything very well. I will definitely return to this Toyota Dealer. More

I appreciate the fine work and the professionalism of this dealership. I'm pleased with the attention they give to my vehicles. this dealership. I'm pleased with the attention they give to my vehicles. More

I’ve never had a bad experience at Toyota of Leesburg and we’ve been a customer for 19 years. we’ve been a customer for 19 years. More

Seem to be in too big of a hurry to get vehicles done. Sloppy work. And now concerns about frame warranty on my Tacoma Sloppy work. And now concerns about frame warranty on my Tacoma More

Waiting area has comfortable seating but chairs are close together and I don’t see any sanitizing of them happening. Could there be a quiet zone? Between the tv blaring and phone usage eh gads. They keep together and I don’t see any sanitizing of them happening. Could there be a quiet zone? Between the tv blaring and phone usage eh gads. They keep you informed of what needs to be done. It would be helpful to put a time frame on it. Cashiers seem confused on who was checking me out and where paperwork was even though the service rep (terrific in this department) went through it line by line, showed the discount, walked me to cashier and handed paper to them. The only people who don’t call you by name. I would give 5 stars if they ran my car through the car wash before returning. More

I took my car for oil change and asked to add air to my tires and because I was not paying for that service which will take maybe 5 minutes and was not done. I would not service my car there if I don’t nee tires and because I was not paying for that service which will take maybe 5 minutes and was not done. I would not service my car there if I don’t need to. No customer service. More

The service was quick and the problem was resolved in 1 visit. The dealership was clean and well taken care of. Nice touch providing free coffee/tea/hot chocolate, water, and ice cream. Thank you! visit. The dealership was clean and well taken care of. Nice touch providing free coffee/tea/hot chocolate, water, and ice cream. Thank you! More

Thus far, the service received (5k, factory recommended maintenance) appears to have been performed adequately. Having access to the dealer provided shuttle was greatly appreciated; however, trying to rea maintenance) appears to have been performed adequately. Having access to the dealer provided shuttle was greatly appreciated; however, trying to reach someone upon notification the service was completed was a complete nightmare. We were unable to get in touch with our service representative or the shuttle driver. Multiple texts and phone calla were made with no response. Finally, about 1.5 hours after service was completed, we were able to get the shuttle to come pick us up. We were within two miles of the dealership. We understand limitations due to high volume, but the lack of communication was horrible. More

The auto repair shop is a very well-oiled department. Very efficient and freindly which is desperately need these days. Thanks to the staff! Very efficient and freindly which is desperately need these days. Thanks to the staff! More