AutoNation Toyota Leesburg - Service Center
Leesburg, VA
635 Reviews of AutoNation Toyota Leesburg - Service Center
I enjoy going to AutoNation to service my cars. The folks there are very professional and know what they are doing. I have a 17 year-old Toyota and a newer one, they both run like new because of th The folks there are very professional and know what they are doing. I have a 17 year-old Toyota and a newer one, they both run like new because of the service I received at AutoNation. Justin and Kristin were great. Thank you for a job well done. More
I took my car in for a known limited service recall impacting the dashboard camera, and the service representative had no idea what it was. I was there for over 3.5 hours only to be told they couldn't impacting the dashboard camera, and the service representative had no idea what it was. I was there for over 3.5 hours only to be told they couldn't do anything. Even with my bumper to bumper warranty that supposedly covers all the electronics in my car, I was told it's on me to replace the SD car which has noticeable damage, which was caused by the camera overheating, which was why I was there for the service in the first place. I was gaslit and told there was no visible damage to the card, even though there was. More
I have been using this dealership for 20 yrs to service our multiple Toyotas and they have been great. Good and timely service. I have a suggestions regarding their service recommendations that they ema our multiple Toyotas and they have been great. Good and timely service. I have a suggestions regarding their service recommendations that they email to you. They should not just have a long list of recommended service items but separate the "urgent" items, i.e. items that should be approved for this service (e.g. dirty filter to be replaced), from the general preventive items (e.g. items Toyota recommends to be done at a certain mileage). By separating the items the list would be much more useful. More
This is a great dealership for service. The service advisors are thorough and answer questions with clear answers. They are knowledgeable and courteous in dealing with customers and the w The service advisors are thorough and answer questions with clear answers. They are knowledgeable and courteous in dealing with customers and the work they perform is outstanding. More
Came in with a problem from a previous service - Mr. Tire... Mr. Embrey was extremely professional - took the time to explain all aspects of my issue and provide excellent recommendations as well as a Tire... Mr. Embrey was extremely professional - took the time to explain all aspects of my issue and provide excellent recommendations as well as a solution to the original problem. Mr. Embrey went the extra mile to show me the parts and explain their operation and importance. I expected a much longer stay after being told of the original problem - broken spark plug. However, I was grateful at the vehicle was fix and serviced in one day. Because of Mr. Embrey, the service technician and the Operations Staff (Lori) sp? I will be back for all work on my 2013 Toyota Corolla. A truly wonderful experience - Thanks to all involved! B. Armstrong More