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AutoNation Toyota Leesburg - Service Center

Leesburg, VA

4.5
635 Reviews

635 Reviews of AutoNation Toyota Leesburg - Service Center

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September 08, 2022

Is ok, but it doesn't matter if you get there early, they take 2/30 for an oil change More

by Luz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mateo
Sep 12, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to leave us feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

September 08, 2022

I was treated with courtesy and efficiency. The work was done correctly at the time of my appointment. The waiting area was comfortable with free wifi. No complaints. More

by Bob8980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nguyen
Sep 12, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2022

Excellent, efficient, friendly service! Thank you! Can always count on you! For the best service! More

by Patcorey2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't recall
Sep 12, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 07, 2022

When I walk in for an appt, scheduled or not, I always have to wait for a tech to respond. They are always glued to their Monitors. I'll be standing there for a few minutes before someone decides to loo More

by steveadamson555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 12, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (571) 357-3965. We hope to hear from you.

September 06, 2022

I highly recommend to buy or sale a car at Leesburg Toyota, because there is no pressure or hassle to negotiate a price, financial. Very good service after you buy a car at this dealership. More

by TPHUONG84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Admir/ Service Manager
Sep 12, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We appreciate your recommendation of AutoNation Toyota Leesburg and we hope to be of service again in the future.

September 04, 2022

Honest dealership who does not rust and dust you but give you an honest opinion. A little pricey on certain services but I’ve been to worse. More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None specific
Sep 08, 2022 -

AutoNation Toyota Leesburg responded

Hi Linda, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 03, 2022

Service department isn't customer friendly. Every time I get service it always feels like they try not to acknowledge you until they have to. More

by tg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Idk
Sep 07, 2022 -

AutoNation Toyota Leesburg responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Leesburg. If you'd like, please contact our General Manager at (571) 357-3965. We'd appreciate the chance to make your experience a positive one.

September 01, 2022

Auto Nation Toyota It is close to my home and I am happy with their service More

by derejeethiopia911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
First Coast security & Duty Free American I A D
Sep 01, 2022 -

derejeethiopia911 responded

It is close to my home and I am happy with their service

September 01, 2022

Waiting almost 3 hours (2 hrs and 48 min) for routine service is one thing. Excuse that my car was blocked by other cars and only 1 person could move the cars is unacceptable. Toyota has a new facility More

by with toyota since 2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew but not his fault
Sep 07, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (571) 357-3965 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

September 01, 2022

Engine oil has not been replaced . I don't see that in the maintenance report This could have been dangerous to the engine More

by HayderAlsowaidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember
Sep 08, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (571) 357-3965. We'd appreciate the chance to make your experience a positive one.

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