AutoNation Toyota Leesburg - Service Center

Always efficient and courteous. Patient about bill. Don't feel like they ever pad the bill. Patient about bill. Don't feel like they ever pad the bill. More

The service mgr. Bryan Dorcey explained my service in very detailed. He does not over promise expectation of services. Bryan Dorcey explained my service in very detailed. He does not over promise expectation of services. More

Customer service was 0. I am not happy, I had to change the oil in my car and they kept me waiting 3-4 hours just for a simple oil change. Carlos Riera Reyes the service adv I am not happy, I had to change the oil in my car and they kept me waiting 3-4 hours just for a simple oil change. Carlos Riera Reyes the service advisor was the worst person. He doesn’t even answer your questions. I asked if they did the oil change and his answer was “I don’t know” after 4 hours of waiting. I asked for the manager and he said “the manager is somewhere here.” He did not call the manager when I asked him to. More

Great service tech…explained everything. Timing worked well. Waiting room clean, bright and cheerful. Enjoyed free be erages.. Timing worked well. Waiting room clean, bright and cheerful. Enjoyed free be erages.. More

Extremely disappointed an oil change, tire rotation and inspection was told would take 1 1/2 - 2 hours. It took 5 and that was with me hounding after 3 1/2 hours. inspection was told would take 1 1/2 - 2 hours. It took 5 and that was with me hounding after 3 1/2 hours. More

The service personnel was great , welcoming . Kristin and Admir helped me to go through the issues . Lindsey too came to make sure The warranty claim went through . The GM Mike McNicholas came to Kristin and Admir helped me to go through the issues . Lindsey too came to make sure The warranty claim went through . The GM Mike McNicholas came to make sure everything was done right and I was ok More

We have purchased our last 3 vehicles at Toyota Leesburg. ..we had 2 minor issues (glove compartment, rear door) on our 2019 Highlander. My wife brought it in and these issues were addressed, no charge. We ap ..we had 2 minor issues (glove compartment, rear door) on our 2019 Highlander. My wife brought it in and these issues were addressed, no charge. We appreciate it. More

I took my 2022 Tundra in for a recall action. They completed the work on schedule and followed up while I was waiting. I have had good experiences when waiting for my Toyotas during routine main They completed the work on schedule and followed up while I was waiting. I have had good experiences when waiting for my Toyotas during routine maintenance visits, typically completed on or ahead of schedule. I prefer to rely on Toyota service for my Toyotas that are 10 years old or younger. More

I called ahead for an estimated wait time, was told roughly an hour. I showed up for inspection sticker was in and out in about 1.5 hours. roughly an hour. I showed up for inspection sticker was in and out in about 1.5 hours. More

From purchase to service this dealership is fantastic. The standout in the service department is Bryan Dorsey, but the entire team is efficient and effective. Don't waste your time going anywhere else for The standout in the service department is Bryan Dorsey, but the entire team is efficient and effective. Don't waste your time going anywhere else for your Toyota needs. More