AutoNation Toyota Leesburg - Service Center

I took my 2022 Tundra in for a recall action. They completed the work on schedule and followed up while I was waiting. I have had good experiences when waiting for my Toyotas during routine main They completed the work on schedule and followed up while I was waiting. I have had good experiences when waiting for my Toyotas during routine maintenance visits, typically completed on or ahead of schedule. I prefer to rely on Toyota service for my Toyotas that are 10 years old or younger. More

I called ahead for an estimated wait time, was told roughly an hour. I showed up for inspection sticker was in and out in about 1.5 hours. roughly an hour. I showed up for inspection sticker was in and out in about 1.5 hours. More

From purchase to service this dealership is fantastic. The standout in the service department is Bryan Dorsey, but the entire team is efficient and effective. Don't waste your time going anywhere else for The standout in the service department is Bryan Dorsey, but the entire team is efficient and effective. Don't waste your time going anywhere else for your Toyota needs. More

I bring My 2014 Sienna with bad sliding door, my problem was resolved. Very good service, good advise, I very happy with AutoNation Toyota Leesburg. was resolved. Very good service, good advise, I very happy with AutoNation Toyota Leesburg. More

The staff is friendly and knowledgeable. The waiting area is very clean. Great customer service. The waiting area is very clean. Great customer service. More

I took my 2015 Camry for service after 1 year due to Covid. I did not have to wait to talk with the Service Advisor. I was quickly checked in. The waiting area was clean and with great Wifi connectio Covid. I did not have to wait to talk with the Service Advisor. I was quickly checked in. The waiting area was clean and with great Wifi connection so that I could work while my car was getting repaired. My car was ready exactly in the time that I was told it would be. Overall, a great experience. More

Purchased the RAV4 Hybrid from this dealer in January 2022. The deal was done in a span of 2 hours without anyone pushing for additional services. The salesman, financial personnel were very pleasant and 2022. The deal was done in a span of 2 hours without anyone pushing for additional services. The salesman, financial personnel were very pleasant and professional. Last week the vehicle was serviced by the dealer. straight, pleasant and friendly. Very good experience all around. More

Quick response, detailed explanation and spacious place to rest. Quality service meets with my expectations. to rest. Quality service meets with my expectations. More

Did a 10K maintenance service. Cabin air filter was never replaced even though the invoice showed an itemized item for it. I knew because I marked the air filter and checked befo Cabin air filter was never replaced even though the invoice showed an itemized item for it. I knew because I marked the air filter and checked before and after the service. More

Bought a truck here two years ago, recent experience trying to get service was not acceptable. Dealership scheduled an appointment and then informed us that they would not be able to honor the appointm trying to get service was not acceptable. Dealership scheduled an appointment and then informed us that they would not be able to honor the appointment when we arrived due to some nonsense about a disconnect with the call center that we had scheduled the appointment through. This was an official Toyota call center. Dealer said they would be able to see us the following day and rescheduled with second appointment. Then - during the second "appointment" - made us wait for 3.5 hours to check a simple "check engine code" and ultimately told us there was 'nothing wrong - "probably the gas cap was loose." Over 3 hours for that simple piece of information. A week later... we get an email saying: "BRAKE LININGS SHOW MARGINAL WEAR. REPLACE SOON" <- they never mentioned any problems during the visit and told us the car was fine. I expect more from Toyota and more from AutoNation Toyota Leesburg. Complete waste of and disregard for our time, horrible communications and strange latent warning that is totally disconnected. I don't trust this dealership. More