AutoNation Toyota Leesburg - Service Center
Leesburg, VA
641 Reviews of AutoNation Toyota Leesburg - Service Center
My car was towed to AutoNation for service and Louis in the service department assisted me. He was courageous and professional. Unfortunately, my car was diagnosed needing a new engine so, it was not in my the service department assisted me. He was courageous and professional. Unfortunately, my car was diagnosed needing a new engine so, it was not in my best interest to get it fix. Alan was able to further assist me and worked out a deal to buy back the car. He was also super friendly, professional and went above and beyond. They helped me through an unfortunate situation. Thank you! More
At Toyota Leesburg Autonation , Bryan the Service manager is an exceptional individual and very professional. Toyota should hire more Bryan . I give 10 stars . is an exceptional individual and very professional. Toyota should hire more Bryan . I give 10 stars . More
I got my 40k mile service done here. The wait was long at 3 hours, but that could have been because it was a little busy. The people who were at the service desk were kind and gave me up The wait was long at 3 hours, but that could have been because it was a little busy. The people who were at the service desk were kind and gave me updates while I waited. More
I will never go back to have my vehicle serviced here. They told me that I needed service to my car that I later learned from another source that I did not. I honestly believe that this place is committ They told me that I needed service to my car that I later learned from another source that I did not. I honestly believe that this place is committing fraud by trying to up sale services that are not needed and are not preformed. Another reviewer stated the same thing. It is a shame that this is how they treat customers. Please be aware especially if you are female, never happened when my husband took my car there. More
Excellent and timely service and a complimentary car wash. Received a video from the service associate explaining the service results! Nice work Toyota of Leesburg! wash. Received a video from the service associate explaining the service results! Nice work Toyota of Leesburg! More
Car would not start. Dealer service department said alternator and battery needed to be replaced. I approved and paid $1200. When we went to pick up the car at the deale Dealer service department said alternator and battery needed to be replaced. I approved and paid $1200. When we went to pick up the car at the dealership after the repairs, the car would not start More
Total rip off. I got charged $1200 for water pump replacement. Later to find out this was a $600 job. My car still makes weird noises so I’ll have to take it bank. I got charged $1200 for water pump replacement. Later to find out this was a $600 job. My car still makes weird noises so I’ll have to take it bank. Few years ago they replaced my brakes and the noise coming from them with every break was just embarrassing. Overpriced and not a good quality job is the best description I can give this place. More