AutoNation Toyota Leesburg - Service Center

Expectations are set to low when taking my vehicle in. There is always something wrong/wrong part/need to order it again/for got to put the inspection sticker on. It’s close to my house so it’s convenie There is always something wrong/wrong part/need to order it again/for got to put the inspection sticker on. It’s close to my house so it’s convenient for that but otherwise it’s a hassle every time I go in. More

Excellent customer service, had no problem making an appointment on line, even for next day service. They are fair and upfront, they will not oversell service not needed. I've always worked with Bryan D appointment on line, even for next day service. They are fair and upfront, they will not oversell service not needed. I've always worked with Bryan D, but all the service employees are great too. If you ever have concerns or questions management has an open door policy. They also work on my Lexus. More

Slow check in - about 15 minute wait. Rep didn't know about TSB covering water in doors of 2019 Rav4s. I had to give him a copy. Water drained out of all four doors but I was told they Rep didn't know about TSB covering water in doors of 2019 Rav4s. I had to give him a copy. Water drained out of all four doors but I was told they didn't have the weatherstripping to fix the problem. It is on order, they promise. Expected by "end of the week." The week ended without any notification that the weatherstripping was received and ready to be installed. More

Excellent customer service and outstanding auto care. They have been taking care of my cars for over 20 years They have been taking care of my cars for over 20 years More

My service manager Tim, went home without letting me know if my car was ready or not. I think that was very inconsiderate of him. if my car was ready or not. I think that was very inconsiderate of him. More

Very friendly and helpful staff. Waiting area clean and comfortable. Wait time was less than estimate given. Waiting area clean and comfortable. Wait time was less than estimate given. More

Went for 90k mike service and had to replace the back brakes. Great job and the price was reasonable. My only complaint is that it took 4.5 hours. I wish I had known to get picked up instead of waiting brakes. Great job and the price was reasonable. My only complaint is that it took 4.5 hours. I wish I had known to get picked up instead of waiting for the car More

Service was completed on time and I was kept informed of status/progress. Overall, a very good experience. status/progress. Overall, a very good experience. More

My service was great at AutoNation Leesburg,I would love toe come back again. Thank you toe come back again. Thank you More

Easy in and out for a 25,000 mile service, didn't have to wait very long after vehicle was brought back down from the service bays, appears they got that issue fixed :) wait very long after vehicle was brought back down from the service bays, appears they got that issue fixed :) More