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AutoNation Toyota Leesburg - Service Center

Leesburg, VA

4.6
629 Reviews

629 Reviews of AutoNation Toyota Leesburg - Service Center

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May 18, 2022

I asked that they contact my husband regarding service questions as he dropped off car and can take calls at work. They contacted me by text. I replied when seen at lunch. Car not ready for pick up at 5pm More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No idea
May 20, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (571) 357-3965 -- we hope to hear from you soon.

May 16, 2022

I always take my both cars t for service and maintenance it’s been almost 3 years and I had great experience as they professional, courteous and helpful.I must say Service Rep Mr Justin is star of auto nati More

by Fazal14862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
May 16, 2022 -

Fazal14862 responded

Great service

May 18, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 18, 2022 -

Fazal14862 responded

Thank you

May 16, 2022

I am visiting here from 2019 really friendly professional workers and giving a nice service . More

by Mohibullah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Chung
May 18, 2022 -

AutoNation Toyota Leesburg responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Leesburg. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 14, 2022

Head and shoulders above Tysons Toyota Service! My car was done by the time promised. My only gripe was that some of the items were taken out of trunk and put in the backseat and were not returned More

by mannh1us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unable to remember agent's name - check your own records
May 17, 2022 -

AutoNation Toyota Leesburg responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 13, 2022

Impressive! I was a hour early but service said no problem we’ll get right on it. Both gets at the service desk we’re great, kept me informed on the status and c More

by Retslvnlg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Both service guy’s were great!
May 17, 2022 -

AutoNation Toyota Leesburg responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Toyota Leesburg and we hope to be of service again in the future.

May 11, 2022

When entering, I was given immediate help to determine which agent was to help me. The agent I was assigned was very professional and conducted the business promptly. The waiting room is very comfortable More

by lkf0907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, I do not remember his name.
May 13, 2022 -

AutoNation Toyota Leesburg responded

Hi, we are pleased to hear you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 11, 2022

Although there was a little wait to have a service person help me, after that everything went very quickly. The work I requested was completed in the time they estimated and at the cost that was estimated. More

by smdecelis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 13, 2022 -

AutoNation Toyota Leesburg responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 10, 2022

It’s great everyone is very nice and helpful will tell friends and family to come her More

by Johnsonmary178
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis
May 12, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 09, 2022

One of the best auto service center in Leesburg area. Great customer service and communication. Recommended to others. More

by Smitshah3943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
May 10, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you so much for your positive comments about AutoNation Toyota Leesburg! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

May 07, 2022

Counter service techs were very professional and provided periodic updates as I decided to wait. They have an exceptionally clean and well designed waiting area. I especially appreciate the ability to get More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person at far right counter - male, new to the dealership
May 10, 2022 -

AutoNation Toyota Leesburg responded

Hi John, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Leesburg. Please let us know if there is anything else we can do for you; we are more than happy to help!

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