AutoNation Toyota Leesburg - Service Center
Leesburg, VA
629 Reviews of AutoNation Toyota Leesburg - Service Center
I asked that they contact my husband regarding service questions as he dropped off car and can take calls at work. They contacted me by text. I replied when seen at lunch. Car not ready for pick up at 5pm questions as he dropped off car and can take calls at work. They contacted me by text. I replied when seen at lunch. Car not ready for pick up at 5pm. Hubby waited 20 min for paperwork. Seems like bad communication. . More
I always take my both cars t for service and maintenance it’s been almost 3 years and I had great experience as they professional, courteous and helpful.I must say Service Rep Mr Justin is star of auto nati it’s been almost 3 years and I had great experience as they professional, courteous and helpful.I must say Service Rep Mr Justin is star of auto nation. More
Head and shoulders above Tysons Toyota Service! My car was done by the time promised. My only gripe was that some of the items were taken out of trunk and put in the backseat and were not returned My car was done by the time promised. My only gripe was that some of the items were taken out of trunk and put in the backseat and were not returned to the trunk. I was given a recommendation for one additional service rather than the 5+ additional services when I serviced with Tysons Toyota. Good-bye to Tysons Toyota Service and Hello to Leesburg Toyota! More
Impressive! I was a hour early but service said no problem we’ll get right on it. Both gets at the service desk we’re great, kept me informed on the status and c I was a hour early but service said no problem we’ll get right on it. Both gets at the service desk we’re great, kept me informed on the status and came and explained what was done and the recommendations of what should at the next service. All was a great experience!! More
When entering, I was given immediate help to determine which agent was to help me. The agent I was assigned was very professional and conducted the business promptly. The waiting room is very comfortable which agent was to help me. The agent I was assigned was very professional and conducted the business promptly. The waiting room is very comfortable with free coffee. More
Although there was a little wait to have a service person help me, after that everything went very quickly. The work I requested was completed in the time they estimated and at the cost that was estimated. help me, after that everything went very quickly. The work I requested was completed in the time they estimated and at the cost that was estimated. All in all, like this dealership very much and have had all service done there since I purchased in 2018. More
Counter service techs were very professional and provided periodic updates as I decided to wait. They have an exceptionally clean and well designed waiting area. I especially appreciate the ability to get periodic updates as I decided to wait. They have an exceptionally clean and well designed waiting area. I especially appreciate the ability to get service on a Saturday. More