AutoNation Toyota Leesburg - Service Center
Leesburg, VA
632 Reviews of AutoNation Toyota Leesburg - Service Center
Went in for 200,000 mile service on my Prius. Everything was fine, other than that they suggested I needed new wiper blades. I replaced them before getting the car inspected last fall, that was p Everything was fine, other than that they suggested I needed new wiper blades. I replaced them before getting the car inspected last fall, that was poor advice. It rained later in the day while I was driving, they worked fine. More
I recently took my 2021 Highlander in for our 10,000 mile service. I was met promptly at my appointment time and the work was done in the predicted time. I was back on the road in less than two hours. The fi service. I was met promptly at my appointment time and the work was done in the predicted time. I was back on the road in less than two hours. The first service was handled in the same way. We are very happy with the vehicle and the dealership. More
AutoNation provides great service on my car, but one thing bothers me. Every time I enter the dealership for an appointment, there might be three four service reps who appear to be busy, but some of the thing bothers me. Every time I enter the dealership for an appointment, there might be three four service reps who appear to be busy, but some of them aren't dealing with customers. It would be nice if at least one of them would look up, acknowledge I'm there, and say something like: "I will be with you in a minute, sir." Sometimes it takes 10 minutes or more before someone recognizes I am there. I find this very inconsiderate. More
Exceptional team at AutoNation Toyota; Bryan lead for 175K car service - great job, very professional and friendly, verifies/talks about service, ensures all is completed, and reviews any potential issue 175K car service - great job, very professional and friendly, verifies/talks about service, ensures all is completed, and reviews any potential issues found/next service information. Great experience; have had car since 2019 and overall the experience continues to be great! Very customer-oriented group! More
I can’t say enough about how grateful I am to be able to bring my car in for service and have Bryan as my advisor. Always helpful, courteous, and knowledgeable. The best! bring my car in for service and have Bryan as my advisor. Always helpful, courteous, and knowledgeable. The best! More
Whole experience was great! Making the appt was easy - drop off a breeze. I received updated progress reports from Tim and the pick up was quick. Thank you Autonation Leesbur Making the appt was easy - drop off a breeze. I received updated progress reports from Tim and the pick up was quick. Thank you Autonation Leesburg! More
My RAV4 was due for it's first service at this dealership, which is where we purchased the vehicle. My appointment was with Bryan Dorsey and the service was done quick and efficiently! dealership, which is where we purchased the vehicle. My appointment was with Bryan Dorsey and the service was done quick and efficiently! More
Very helpful and realistic service staff. Bryan Dorsey is a great Service Advisor. Helpful suggestions WITHOUT the upsell prevalent in so many other dealers. Bryan Dorsey is a great Service Advisor. Helpful suggestions WITHOUT the upsell prevalent in so many other dealers. More
I HATE making a Service Appt with a Call Ctr! I want to talk to the Dealer location that's going to do the work! When I make an Appt & told 1hr. that's what I expect! I will change to a time I ca I want to talk to the Dealer location that's going to do the work! When I make an Appt & told 1hr. that's what I expect! I will change to a time I can get what I want. Not to be told when I get there it will be 1 1/2 Hr. I always wait! This was only the 2nd Service on a New Car (10,000 miles) Oil change. Jiffy Lube only takes 15-20 min. Why go to a Dealer!!!! More