AutoNation Toyota Leesburg - Service Center
Leesburg, VA
629 Reviews of AutoNation Toyota Leesburg - Service Center
Exceptional team at AutoNation Toyota; Bryan lead for 175K car service - great job, very professional and friendly, verifies/talks about service, ensures all is completed, and reviews any potential issue 175K car service - great job, very professional and friendly, verifies/talks about service, ensures all is completed, and reviews any potential issues found/next service information. Great experience; have had car since 2019 and overall the experience continues to be great! Very customer-oriented group! More
I can’t say enough about how grateful I am to be able to bring my car in for service and have Bryan as my advisor. Always helpful, courteous, and knowledgeable. The best! bring my car in for service and have Bryan as my advisor. Always helpful, courteous, and knowledgeable. The best! More
Whole experience was great! Making the appt was easy - drop off a breeze. I received updated progress reports from Tim and the pick up was quick. Thank you Autonation Leesbur Making the appt was easy - drop off a breeze. I received updated progress reports from Tim and the pick up was quick. Thank you Autonation Leesburg! More
My RAV4 was due for it's first service at this dealership, which is where we purchased the vehicle. My appointment was with Bryan Dorsey and the service was done quick and efficiently! dealership, which is where we purchased the vehicle. My appointment was with Bryan Dorsey and the service was done quick and efficiently! More
Very helpful and realistic service staff. Bryan Dorsey is a great Service Advisor. Helpful suggestions WITHOUT the upsell prevalent in so many other dealers. Bryan Dorsey is a great Service Advisor. Helpful suggestions WITHOUT the upsell prevalent in so many other dealers. More
I HATE making a Service Appt with a Call Ctr! I want to talk to the Dealer location that's going to do the work! When I make an Appt & told 1hr. that's what I expect! I will change to a time I ca I want to talk to the Dealer location that's going to do the work! When I make an Appt & told 1hr. that's what I expect! I will change to a time I can get what I want. Not to be told when I get there it will be 1 1/2 Hr. I always wait! This was only the 2nd Service on a New Car (10,000 miles) Oil change. Jiffy Lube only takes 15-20 min. Why go to a Dealer!!!! More
I came into the Dealership and needed 60 Mile service done. I did NOT have an appointment but the took me in and did a great job in about a hour and half. They explained the process and always friendly. done. I did NOT have an appointment but the took me in and did a great job in about a hour and half. They explained the process and always friendly. Love my 4Runner and they take care of it well without a hassle. More
Bryan Dorsey gave me a far and beyond of his customer services every time I needed my car works on. Several years back, my car battery died right in the drive up window of the bank, in Leesburg, I called services every time I needed my car works on. Several years back, my car battery died right in the drive up window of the bank, in Leesburg, I called Bryan (he was on his way home), he stopped by, gave a jump to my car battery AND followed me to Toyota dealership to make sure my car make it to dealership ok. Excellent customer service from Bryan Dorsey. I love my old 2002 Toyota Avalon. Thank you, More