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AutoNation Toyota Leesburg - Service Center

Leesburg, VA

4.6
629 Reviews

629 Reviews of AutoNation Toyota Leesburg - Service Center

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March 01, 2022

The service was completed in a timely manner. The staff was courteous and professional from the service representatives to the cashier. I will definitely keep bringing my Sienna back for servic More

by cliff.sokol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin
Mar 04, 2022 -

AutoNation Toyota Leesburg responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2022

Routine maintenance takes forever (3 hours for routine maintenance) and no updates from Service Dept. More

by Lars.Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen
Mar 04, 2022 -

AutoNation Toyota Leesburg responded

Hello, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (571) 357-3965 to discuss what we can do to help.

February 28, 2022

I’m very pleased with the service and the communication through out my visit. Thank you More

by MTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan, Tim
Mar 03, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 28, 2022

Exceptional service from day one. Professional staff. Kept me informed every step of the process. More

by Charles
Recommend Dealer
Yes
Employees Worked With
Bryan Dorsey
Mar 03, 2022 -

AutoNation Toyota Leesburg responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 28, 2022

Excellent service as always. Since I bought my Toyota car 2008, I am enjoying the car, and the service. My car never seen any other dealers. Thank you again. More

by gelmarsafi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Lewis-Smit
Feb 28, 2022 -

gelmarsafi responded

I would like to trade my Toyota 2008 for dealer certified car

Feb 28, 2022 -

gelmarsafi responded

I would like to trade my Toyota for dealer certified car

February 27, 2022

I brought my vehicle in for a fuel pump recall. The service department changed to fuel pump & had it ready for pick up in a reasonable time frame. Service was very friendly & my car runs fine. More

by Jim Cattell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor was Hoa Nguyen
Mar 01, 2022 -

AutoNation Toyota Leesburg responded

Hi Jim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2022

Outstanding customer service - always! Service Advisor Louis Chung is to be commended on his sustained superior performance. He represents your organization in a most professional manner More

by jjgss71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor Louis Chang and Tech. Key
Mar 01, 2022 -

AutoNation Toyota Leesburg responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2022

Wait time is good. Staff friendly. Brian as always great to deal with. Recommend Leesburg Toyota More

by Roselebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
February 26, 2022

We were cleaning our filing cabinets and noticed an extended warranty for something which existed in our 2014 RAV4 for years. Surprisingly, we were still covered. Autonation Toyota Leesburg, VA ver More

by Raywbstr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Lewis
Mar 02, 2022 -

AutoNation Toyota Leesburg responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 24, 2022

Greeted me with a smile very professional treated me with respect and I will be returning for service on my car More

by Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Embrey
Feb 27, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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