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AutoNation Toyota Leesburg - Service Center

Leesburg, VA

4.5
632 Reviews

632 Reviews of AutoNation Toyota Leesburg - Service Center

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March 02, 2022

I have had my Toyota serviced at this dealership. Since I purchased it at that dealership. I have had nothing but excellent service. More

by wcr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
Mar 05, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 02, 2022

I came into the Dealership and needed 60 Mile service done. I did NOT have an appointment but the took me in and did a great job in about a hour and half. They explained the process and always friendly. More

by Lars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
60 K service
Mar 05, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 02, 2022

Bryan Dorsey gave me a far and beyond of his customer services every time I needed my car works on. Several years back, my car battery died right in the drive up window of the bank, in Leesburg, I called More

by eliane20165
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Dorsey
Mar 05, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for your kind review; we are happy to pass along your comments to Bryan here at AutoNation Toyota Leesburg! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

March 01, 2022

The service was completed in a timely manner. The staff was courteous and professional from the service representatives to the cashier. I will definitely keep bringing my Sienna back for servic More

by cliff.sokol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin
Mar 04, 2022 -

AutoNation Toyota Leesburg responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 01, 2022

Routine maintenance takes forever (3 hours for routine maintenance) and no updates from Service Dept. More

by Lars.Anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen
Mar 04, 2022 -

AutoNation Toyota Leesburg responded

Hello, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (571) 357-3965 to discuss what we can do to help.

February 28, 2022

I’m very pleased with the service and the communication through out my visit. Thank you More

by MTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan, Tim
Mar 03, 2022 -

AutoNation Toyota Leesburg responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 28, 2022

Exceptional service from day one. Professional staff. Kept me informed every step of the process. More

by Charles
Recommend Dealer
Yes
Employees Worked With
Bryan Dorsey
Mar 03, 2022 -

AutoNation Toyota Leesburg responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 28, 2022

Excellent service as always. Since I bought my Toyota car 2008, I am enjoying the car, and the service. My car never seen any other dealers. Thank you again. More

by gelmarsafi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin Lewis-Smit
Feb 28, 2022 -

gelmarsafi responded

I would like to trade my Toyota 2008 for dealer certified car

Feb 28, 2022 -

gelmarsafi responded

I would like to trade my Toyota for dealer certified car

February 27, 2022

I brought my vehicle in for a fuel pump recall. The service department changed to fuel pump & had it ready for pick up in a reasonable time frame. Service was very friendly & my car runs fine. More

by Jim Cattell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor was Hoa Nguyen
Mar 01, 2022 -

AutoNation Toyota Leesburg responded

Hi Jim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 27, 2022

Wait time is good. Staff friendly. Brian as always great to deal with. Recommend Leesburg Toyota More

by Roselebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
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