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AutoNation Toyota Leesburg - Service Center
Leesburg, VA
632 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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632 Reviews of AutoNation Toyota Leesburg - Service Center
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February 10, 2022
Good service, Justin is Great!I got more than I had Good service, Justin is Great! I got more than I had expected, so it was worth waiting a little longer. Good service, Justin is Great! I got more than I had expected, so it was worth waiting a little longer. More
by cesarmendezchavez
Employees Worked With
Justin Embrey
February 08, 2022
Bought our Avalon in 2006 and have been having your personnel service our car ever since (16 years this month). Service has been outstanding. But what is most notable is that of your Service Advisor, K personnel service our car ever since (16 years this month). Service has been outstanding. But what is most notable is that of your Service Advisor, Kristin Lewis-Smit! She has looked after us both ever since we bought the car. She is extremely knowledgeable about the vehicle, what is needed, how to do it and when. Always patient with me and my questions and sees that the vehicle service has been completed as scheduled. She is a quality person in every respect. a More
by cliffrcj
Employees Worked With
Kristin Lewis-Smit
February 07, 2022
Service is good however be prepared to spend at least 2 hours for simple maintenance and no communication about the progress of the work. This continues to happen every time I have brought the car for rou hours for simple maintenance and no communication about the progress of the work. This continues to happen every time I have brought the car for routine service over the past 3 years. The car sits in lot awhile, even though I had scheduled an appointment. After work is done, it sits awhile and I have to find someone to check out. No one tells me anything until they want payment. The Mazda service on my other car constantly keeps me in the loop and doesn't waste my time. More
by booklady
Employees Worked With
not given a name
February 04, 2022
Excellent service. Service Advisor. Is always helpful and courteous. Have been a long time customer and have ways been satisfied with their service. courteous. Have been a long time customer and have ways been satisfied with their service. More
by LJC
Employees Worked With
Kristen Lewis-Smith
February 03, 2022
Overall, AutoNation has always been where I've serviced my vehicle. They make it easy and convenient. I always recommend and just last week my youngest son just purchased his first car from AutoNation. my vehicle. They make it easy and convenient. I always recommend and just last week my youngest son just purchased his first car from AutoNation. My only feedback was the online scheduling of my appointment. When setting up my appointment, it gave me multiple options for what type of appointment I was trying to schedule. This was confusing as there were 6 options that were all very similar. Since you have the vehicles service history, why can you just list the next scheduled appointment?? More
by Adam Sachs
Employees Worked With
Hoa Nguyen
February 02, 2022
Great Professional Service--Fixed the car on the first visit and offered a discount. This dealership has provided years of excellent sales and service. visit and offered a discount. This dealership has provided years of excellent sales and service. More
by enigro
Employees Worked With
Chris
February 01, 2022
This is my first time using auto nation, and I was greeted with friendliness and such an excellent service that I didn’t know what I was doing before. I will be going back to them from now on with my greeted with friendliness and such an excellent service that I didn’t know what I was doing before. I will be going back to them from now on with my Toyota Tacoma. I felt like I was getting good hands More
by Norgardmicah
Employees Worked With
Tim
