AutoNation Toyota Leesburg - Service Center
Leesburg, VA
636 Reviews of AutoNation Toyota Leesburg - Service Center
AutoNation Toyota Leesburg service was wonderful and efficient. They took us on time for our appointment. Got the job done faster then estimated! However: we noticed halfway home that the “Maintenan efficient. They took us on time for our appointment. Got the job done faster then estimated! However: we noticed halfway home that the “Maintenance Required” was still on the dashboard screen. Called the service dept. The fist person I talked to said to return the car to clear the screen. Mind you this was the 5,000 oil change. I called back and got my service advisor. He walked me through the SIMPLE steps to reset it myself. It would be nice if the mechanic would also turn the headlights back on to “Auto” when they are finished with the vehicle. Rather then finding out when you driving out at night with no headlights. Jim More
Good service, Justin is Great!I got more than I had Good service, Justin is Great! I got more than I had expected, so it was worth waiting a little longer. Good service, Justin is Great! I got more than I had expected, so it was worth waiting a little longer. More
Bought our Avalon in 2006 and have been having your personnel service our car ever since (16 years this month). Service has been outstanding. But what is most notable is that of your Service Advisor, K personnel service our car ever since (16 years this month). Service has been outstanding. But what is most notable is that of your Service Advisor, Kristin Lewis-Smit! She has looked after us both ever since we bought the car. She is extremely knowledgeable about the vehicle, what is needed, how to do it and when. Always patient with me and my questions and sees that the vehicle service has been completed as scheduled. She is a quality person in every respect. a More
Service is good however be prepared to spend at least 2 hours for simple maintenance and no communication about the progress of the work. This continues to happen every time I have brought the car for rou hours for simple maintenance and no communication about the progress of the work. This continues to happen every time I have brought the car for routine service over the past 3 years. The car sits in lot awhile, even though I had scheduled an appointment. After work is done, it sits awhile and I have to find someone to check out. No one tells me anything until they want payment. The Mazda service on my other car constantly keeps me in the loop and doesn't waste my time. More