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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.5
634 Reviews

634 Reviews of AutoNation Toyota Libertyville - Service Center

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June 07, 2023

Had then change my oil and do some other fluid changes and my car came back covered in oil residue on the roof, passenger and driver side windows and windshield. More

by Nightshade driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesse Oconnor
Jun 11, 2023 -

AutoNation Toyota Libertyville responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (224) 993-9001. We hope to hear from you.

June 07, 2023

Good service department. Wish there were some new car models to look at while car is being serviced. Most employees seem to be hard working, honest and knowledgeable. Trus More

by Lmccaffrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ponce
Jun 11, 2023 -

AutoNation Toyota Libertyville responded

We appreciate you taking the time to leave us a response! Drive safe, and we'll see you on the road.

June 01, 2023

Anthony was diligent in his commitment to providing a positive experience. Took many pictures of the vehicle going into service. Provided accurate description of all necessary services the vehicle was du More

by bob_ennesser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Ponce
Jun 05, 2023 -

AutoNation Toyota Libertyville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

May 31, 2023

Always a pleasure to bring my car there. Everyone is very helpful and very knowledgeable of what I need. More

by sscott5052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Verina Joyner
Jun 05, 2023 -

AutoNation Toyota Libertyville responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 30, 2023

Great service including waiting area. Pleasant environment. Always satisfied using this location. Friendly stuff. Fast and efficient. More

by jennyempl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse O’Conner
Jun 01, 2023 -

AutoNation Toyota Libertyville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Libertyville. If you have any further questions, please don't hesitate to reach out! Take care!

May 29, 2023

Went in for a simple problem with a stuck sunroof that turned into a bigger problem. Tony kept me informed every step of the way. Sent me home in a Lyft. Then a day later gave me a loaner. Turned into a More

by gjones1541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 01, 2023 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 28, 2023

Very good service and very professional people with smile faces and good attitude waiting room and bath room was very cleaned More

by Leo2822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
She is very nice and helpful professional, and well trained
May 31, 2023 -

AutoNation Toyota Libertyville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 26, 2023

Service Writer and Service Director went out of their way to resolve my complaint . I left very satisfied More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Anthony
May 30, 2023 -

AutoNation Toyota Libertyville responded

Hi Marty, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

Very Professional and provides excellent Service for your vehicle, One of the reasons I purchased my Toyota from them. More

by aes1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
May 29, 2023 -

AutoNation Toyota Libertyville responded

We appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

May 24, 2023

From my call to schedule the service appointment I had incredibly great service. Work began ON TIME as scheduled, I was treated with smiles and helpfulness from every staff member. The area is very pleas More

by CGarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESSE IS OUTSTANDING! A PLUS
May 29, 2023 -

AutoNation Toyota Libertyville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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