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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.5
632 Reviews

632 Reviews of AutoNation Toyota Libertyville - Service Center

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November 02, 2022

Service was an easy experience. Booked online and was in and out fairly quickly. Would recommend More

by Andrew866
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 09, 2022 -

AutoNation Toyota Libertyville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 01, 2022

The service writer was efficient and knowledgeable. The work done on my Camry appears to be ok. My car was returned in clean condition. More

by steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 08, 2022 -

AutoNation Toyota Libertyville responded

Hi Steve, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2022

The service manager I had was great, he seemed to know what he was doing and kept me informed. It took an hour to get my tires rotated, which seemed like a long time. The car was nice and clean when I got More

by Sherry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Ramos
Nov 08, 2022 -

AutoNation Toyota Libertyville responded

Hello Sherry, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

October 28, 2022

i trust the team at Libertyville Toyota, and they have given me good service on my Camry for 15 years More

by richarddecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 04, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 28, 2022

We've been having our cars serviced here for thirteen years and recently the quality of service has gone downhill. Pricing doesn't match what is promised, the car has been returned dirty, they only seem More

by Steven
Recommend Dealer
Yes
Employees Worked With
Ramos, Lisa Parasrami
Nov 04, 2022 -

AutoNation Toyota Libertyville responded

Hi Steven, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (224) 993-9001. We hope to hear from you.

October 28, 2022

Very happy with their service. Always great customer service. Carlos is always great helping me explain what my car needs. Love it. More

by Yeny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 07, 2022 -

AutoNation Toyota Libertyville responded

Hi Yeny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

October 27, 2022

Very good service. Everyone was helpful; location is convenient. Car was done when promised. I will return there for service again. More

by Nmember1024
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 04, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 26, 2022

I had a great experience. Dropped off the car at night. Communicated via email text. They had the car ready, waiting and washed when I picked it up. More

by bsher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Ramos, Lisa Parasrami
Nov 03, 2022 -

AutoNation Toyota Libertyville responded

Hello there! We are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2022

reviewed dash board warnings that came on. . found no issue with sensors but battery may have caused this set of warnings.. replaced the batter. kept me advised of what they were finding. More

by whit
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 01, 2022 -

AutoNation Toyota Libertyville responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 21, 2022

I have been servicing my Toyotas at Toyota Libertyville for almost 19 years. They have always been so helpful and efficient. Mauricio was great to work with. I continued to be very pleased with their se More

by bari123
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Oct 28, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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