AutoNation Toyota Libertyville - Service Center

No one greeted me or asked how they could help me when I arrived at the service desk even though there were 4 service managers and only 2 other customers. When I picked up the car, the same thing happened a arrived at the service desk even though there were 4 service managers and only 2 other customers. When I picked up the car, the same thing happened and this time there were no other customers. A simple “hello, I’ll be with you in a minute” would have been appropriate. More

Autonation Libertyville Toyota just serviced our 2015 Toyota Camry and the service was impeccable! Very short wait time, all fluids leveled and tires pressurized and even a complimentary car wash! We cou Toyota Camry and the service was impeccable! Very short wait time, all fluids leveled and tires pressurized and even a complimentary car wash! We couldn’t be more pleased. Keep up the good work! Mark Kolar More

Excellent dealership, great service. Easy to use, very responsive and willing to deal. Carlos was the very best service representative. I'll continue to use autonation Libertyville To Easy to use, very responsive and willing to deal. Carlos was the very best service representative. I'll continue to use autonation Libertyville Toyota to service my two toyotas. More

Carlos is the best. Thank God for him at Toyota for helping with a unique situation. Please promote him. Thank God for him at Toyota for helping with a unique situation. Please promote him. More

Excellent experience with scheduling and service for my Rav4 at Libertyville Toyota. Car washed and everything! Job well done, thanks. Rav4 at Libertyville Toyota. Car washed and everything! Job well done, thanks. More

Prompt service, all queries answered. set the right expectations for next service and recieved a clean car. set the right expectations for next service and recieved a clean car. More

I have been going to a Toyota Dealership (changes in ownership & location) for at least 30 years - when I purchased my first Toyota. . Although I did not like the new design (14" longer) a few year ownership & location) for at least 30 years - when I purchased my first Toyota. . Although I did not like the new design (14" longer) a few years ago, I liked the Rav 4 -- and I now own my 3rd Rav. I also am satisfied with the Service Dept. -as this is where I always bring the car for service. This last time (Sept. 19 & 20) I was very pleased with Service Representative Mauricio Ramos. He completely explained the problem & the procedure needed to correct it -. More

Our experience was very positive. Mauricio was very helpful and kept us updated throughout the process. The car was washed and clean when the work was completed. Mauricio was very helpful and kept us updated throughout the process. The car was washed and clean when the work was completed. More

Good reliable service. Verina (service person) was excellent. She explained what was to be done and other work to consider. Verina (service person) was excellent. She explained what was to be done and other work to consider. More

Service was fast and the waiting area was clean. I wished that the person assisting me with the service gave me a rundown of the results from the routine inspection. I usually get this after every s I wished that the person assisting me with the service gave me a rundown of the results from the routine inspection. I usually get this after every service. Also, the person offered me a service that my car doesn't apparently need - he says that he made a mistake and was looking at a different vehicle after I asked some follow-up questions. So be aware of your service history. Finally, I asked if they had any specials for oil change service and he pointed me to a laminated catalog with a price of $50. I would have paid that if I didn't check my text messages after the service was complete (the dealership was offering a promo for oil changes at $15). More