AutoNation Toyota Libertyville - Service Center

Service was fast and the waiting area was clean. I wished that the person assisting me with the service gave me a rundown of the results from the routine inspection. I usually get this after every s I wished that the person assisting me with the service gave me a rundown of the results from the routine inspection. I usually get this after every service. Also, the person offered me a service that my car doesn't apparently need - he says that he made a mistake and was looking at a different vehicle after I asked some follow-up questions. So be aware of your service history. Finally, I asked if they had any specials for oil change service and he pointed me to a laminated catalog with a price of $50. I would have paid that if I didn't check my text messages after the service was complete (the dealership was offering a promo for oil changes at $15). More

Mauricio always keep me updated during and after every service on my truck Toyota Highlander. service on my truck Toyota Highlander. More

I had been here before and had a positive experience so was willing to return. I received a coupon in my e-mail for 20% off service and I needed an alignment. The same e-mail included an additional coupon was willing to return. I received a coupon in my e-mail for 20% off service and I needed an alignment. The same e-mail included an additional coupon for "additional $10 OFF when you pay online". I was interested in getting an additional $10 off, but my service advisor said, "Read the fine print for the coupon you want to use for the service." I had previously read it and then for his sake read it out loud and when I came to the part that said, "Limit one (1) coupon or offer per vehicle" he stopped my reading and told me that I could not get the additional $10 off because only one coupon was allowed to be used. I didn't want to argue over ten dollars because it was easy to see that we were not going to agree. This set a poor tone for the rest of the encounter and I think marketing should no longer put "an additional $10 off" if a person can only use the "additional $10 off" if one chooses not to use the other coupons offered. The word additional was misleading. More

They gave the exact time that my cars will be done! I even got a ride home I even got a ride home More

Waiting to get seen was a bit long but over all they delivered. T. Peterson went out of his way to make sure I got what needed done. He’s gone the extra mile and then some to put my wife and mother in delivered. T. Peterson went out of his way to make sure I got what needed done. He’s gone the extra mile and then some to put my wife and mother in their chose of vehicles. More

horrible service! charged me for a service on my car that I did not approve. charged me for a service on my car that I did not approve. More

Took multiple tries over three days for them to find my account. After that everything exceeded expectations. account. After that everything exceeded expectations. More

Excellent service. Excellent service agent. A little trouble getting a call back for appointment. Miss the donut holes Excellent service agent. A little trouble getting a call back for appointment. Miss the donut holes More

Great Job! Carlos was very professional and kept me informed during the day! Great Job! Carlos was very professional and kept me informed during the day! Great Job! More

I like this dealership and my Toyota Highlander. My recent service at this dealership was great. My service rep..was excellent. Mauricio Ramos has always been helpful with any problems or questions My recent service at this dealership was great. My service rep..was excellent. Mauricio Ramos has always been helpful with any problems or questions, even if I needed to call him from a recent Wisc.. trip with a question about an icon on my dashboard.. I feel he is an outstanding employee and a great asset to automation Toyota Libertyville.. Sincerely, A.Conaway More