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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.5
634 Reviews

634 Reviews of AutoNation Toyota Libertyville - Service Center

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September 19, 2022

Mauricio always keep me updated during and after every service on my truck Toyota Highlander. More

by xelanavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio
Sep 22, 2022 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 18, 2022

I had been here before and had a positive experience so was willing to return. I received a coupon in my e-mail for 20% off service and I needed an alignment. The same e-mail included an additional coupon More

by casebolt.Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I didn't want to remember
Sep 21, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for bringing this matter to our attention. If you'd be willing to provide more feedback, please reach out to us at (224) 993-9001 so we can assist you further. Take care!

September 17, 2022

They gave the exact time that my cars will be done! I even got a ride home More

by Rowenaparks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 20, 2022 -

AutoNation Toyota Libertyville responded

We are pleased to hear you had such a positive experience with us, Rowenaparks! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2022

Waiting to get seen was a bit long but over all they delivered. T. Peterson went out of his way to make sure I got what needed done. He’s gone the extra mile and then some to put my wife and mother in More

by Jacke2887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom peterson
Sep 20, 2022 -

AutoNation Toyota Libertyville responded

Thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 15, 2022

horrible service! charged me for a service on my car that I did not approve. More

by rgil81@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NA
Sep 19, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Libertyville. If you'd like, please contact our General Manager at (224) 993-9001. We'd appreciate the chance to make your experience a positive one.

Sep 20, 2022 -

rgil81@hotmail.com responded

No worries, I will just take my car elsewhere for service.

September 12, 2022

Took multiple tries over three days for them to find my account. After that everything exceeded expectations. More

by gjones1541
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t know there would be a test
Sep 16, 2022 -

AutoNation Toyota Libertyville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2022

Excellent service. Excellent service agent. A little trouble getting a call back for appointment. Miss the donut holes More

by BigOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert kolodny
Sep 14, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 09, 2022

Great Job! Carlos was very professional and kept me informed during the day! Great Job! More

by john miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 13, 2022 -

AutoNation Toyota Libertyville responded

John, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 09, 2022

I like this dealership and my Toyota Highlander. My recent service at this dealership was great. My service rep..was excellent. Mauricio Ramos has always been helpful with any problems or questions More

by andreconaway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Ramos
Sep 14, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 08, 2022

Service department lacks professional standards. I won’t be coming back for service.No thanks. More

by Steve32970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard
Sep 13, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

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