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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.5
632 Reviews

632 Reviews of AutoNation Toyota Libertyville - Service Center

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August 08, 2022

They were able to get my car in for service asap due to an emergency situation. I was so grateful as it was a worrisome situation. More

by hanleyts2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio
Aug 12, 2022 -

AutoNation Toyota Libertyville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 07, 2022

Excellent service. Found the problem with my tire and we arrived at a solution. Very satisfied. More

by Hoexter.j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio Ramos
Aug 09, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 06, 2022

We gave been dealing with this dealership since 1998. Always brought our vehicles there for service. More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse O'Conner, asst. Service Mgr, and the best mechanic Jason
Aug 09, 2022 -

AutoNation Toyota Libertyville responded

Hello Barbara, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 06, 2022

Wonderful service provided by Rob and the entire staff. Thank you once again and I'll see you on my next service visit. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Aug 09, 2022 -

AutoNation Toyota Libertyville responded

Hi Pat, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2022

The service representative (Omar) was honest and helpful and kept me updated on a timely basis, which were all appreciated. More

by bpastroff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar
Aug 07, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 04, 2022

Easy and quick service. I could do without the upselling. I have a service plan but attempted to charge me anyway. It was corrected. More

by fflingtime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Aug 07, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

July 31, 2022

I am a long-time customer of Libertyville Toyota; 16 years and 4 vehicles. I recently bought a Highlander at another dealership due to inventory challenges, but continue to get my servicing done at Lib More

by Medgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 02, 2022 -

AutoNation Toyota Libertyville responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 30, 2022

Took our Prius in for 50,000 mile service. The dealership was fast and thorough. I particularly liked the advice that it needed a replacement engine air filter which they offered to do - howev More

by Tpark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio
Aug 02, 2022 -

AutoNation Toyota Libertyville responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 30, 2022

I am upset that they cannot change the brightness of the backup camera.. They have claimed to fix the problem several times, to no avail. I still cannot see the backup screen because it is often too dark More

by rksimonson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several service writers.
Aug 02, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

July 29, 2022

Thorough, efficient, professional, and timely service. Facility was clean and organized, Support personnel were friendly and courteous. More

by skibum1319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Aug 02, 2022 -

AutoNation Toyota Libertyville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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