AutoNation Toyota Libertyville - Service Center

Had an appointment for an oil change. After an hour I went to check on my car and saw it sitting in the lot outside. I asked 3 different employees for my car then had to wait another 20 After an hour I went to check on my car and saw it sitting in the lot outside. I asked 3 different employees for my car then had to wait another 20 minutes for paperwork, my key and the car wash I previously asked for. Sorry, but the service dept seemed very unorganized and employees seemed very stressed due to being very busy. More

Had a 60,000 service for Toyota. Good and timely service. Service advisor was courteous and kept me informed. Have used Libertyville Toyota exclusively since purchase of 2009 Cam Good and timely service. Service advisor was courteous and kept me informed. Have used Libertyville Toyota exclusively since purchase of 2009 Camry. More

Friendly and knowledgeable staff. Good service in a short time. Waiting area nice with option of coffee or hot chocolate. Good service in a short time. Waiting area nice with option of coffee or hot chocolate. More

i made an appointment and went there at 3:30Pm on my appointment time for the oil change. Waited for one hour and 40min. They did not even start the job. SO I drove back out. I will never come back to y appointment time for the oil change. Waited for one hour and 40min. They did not even start the job. SO I drove back out. I will never come back to your dealer for the service again. Very disappointed. More

This was my first time at Toyota Libertyville for service on our 2016 RAV4. Very easy to make an appointment, drop off, and pick up. My service advisor was friendly and kept me well informed through text mes on our 2016 RAV4. Very easy to make an appointment, drop off, and pick up. My service advisor was friendly and kept me well informed through text messages. We appreciate the work done! More

I have been pleased with Libertyville Toyota since the first vehicle I purchased there several years ago. Autonation, the current iteration, has continued with this fine tradition of excellent service. first vehicle I purchased there several years ago. Autonation, the current iteration, has continued with this fine tradition of excellent service. More

Rob in the service department is really great. Personable, patient, and knowledgable.. The best service rep I have ever had. He is an asset to the company. Personable, patient, and knowledgable.. The best service rep I have ever had. He is an asset to the company. More

Service was great. Carlos is the man!! Website was down so needed to call to make appointment. Carlos is the man!! Website was down so needed to call to make appointment. More

I have a Toyota dealership in Waukegan two miles from my home, convenient? Sure. My commitment to this dealership and the customer service personnel who provided me nine years of excellent service. I look f home, convenient? Sure. My commitment to this dealership and the customer service personnel who provided me nine years of excellent service. I look forward to having my Camry Serviced by true professionals. Excellent work!! More

The dealership was very professional and efficient. The staff was knowledgeable, friendly and provided excellent customer service! The staff was knowledgeable, friendly and provided excellent customer service! More