AutoNation Toyota Libertyville - Service Center
Libertyville, IL
634 Reviews of AutoNation Toyota Libertyville - Service Center
Outstanding service and employees. Have bought and had service with this dealer since 2005. Never had a problem with the service or the staff. Have bought and had service with this dealer since 2005. Never had a problem with the service or the staff. More
Had to order some parts which means I have to come in again. After being told a driver would pick me for return to dealership he did not show. Spent my.money and got an uber. again. After being told a driver would pick me for return to dealership he did not show. Spent my.money and got an uber. More
Went in for new tires. Said it would be 1 1/2-2 hours. Was shuttled to Macy's. Could not get ahold of the service rep to have someone pick me up and to give me status on th Said it would be 1 1/2-2 hours. Was shuttled to Macy's. Could not get ahold of the service rep to have someone pick me up and to give me status on the car. Called 5 times. The whole ordeal was 4 hours with little communication! Barely an apology. The next morning, the under carriage cover (don't know what it is called) fell down -still attached but dragging on the ground. Not able to drive it. Had to take off of work. Waiting for someone to call me back to fix it. Terrible service. More
Your service department staff are very friendly and knowledable. It's easy to schedule a servicing appointment. I would highly recommend purchasing/leasing your next car here. Tim is my sales guy. H knowledable. It's easy to schedule a servicing appointment. I would highly recommend purchasing/leasing your next car here. Tim is my sales guy. He is honest and has your best interest in hand. More