AutoNation Toyota Libertyville - Service Center
Libertyville, IL
634 Reviews of AutoNation Toyota Libertyville - Service Center
All the employees at Auto Nation Libertyville are professional, competent, helpful and friendly. They treat customers with dignity and respect. The dealership’s prices are fair and the dealership d professional, competent, helpful and friendly. They treat customers with dignity and respect. The dealership’s prices are fair and the dealership doesn’t oversell extra equipment. I purchased two Camrys from Auto Nation Libertyville and would not consider purchasing a Toyota from any other dealership. More
I've been a happy customer since 1988. My usual service writer retired, and things changed. Still, once you can get through to a service writer, all goes well. The dealership's answeri My usual service writer retired, and things changed. Still, once you can get through to a service writer, all goes well. The dealership's answering service 1) knows nothing about your car and can't answer questions 2) never had the requested competent service writer call me back. Specific scheduling via their website isn't any better. I stopped by, spoke to an actual person, got my questions answered and service scheduled - just like I once could over the phone. Be sure to get the direct number to your service writer when you are there, and in the future, you can speak directly or leave messages directly. All that said, the dealership does an excellent job keeping my vehicles running. AND I appreciate being able to stop in for free fluid top-offs and air pressure adjustments. More
Staff is friendly and helpful. They communicate suggested repairs and answer questions in an understandable manner. Waiting area is clean and comfortable. Love the complimentary ca They communicate suggested repairs and answer questions in an understandable manner. Waiting area is clean and comfortable. Love the complimentary car wash. Scheduling an appointment is never a problem. More
I went on a busy Saturday and was told the wait would be at least 2 hours. I was done in one hour! Staff was friendly and the dealership was very clean considering how busy it was. The waiting area was comf at least 2 hours. I was done in one hour! Staff was friendly and the dealership was very clean considering how busy it was. The waiting area was comfortable. More
AutoNation as a dealership is great. The service and sales team are very professional and helpful. We have purchased our last 2 vehicles from AutoNation. We brought both cars in for s The service and sales team are very professional and helpful. We have purchased our last 2 vehicles from AutoNation. We brought both cars in for service. Only problem is the phone system. You can no longer get through to anyone to speak to them if you have questions. Phone goes to a person on an island who knows nothing about vehicles and promises that someone will call. Received no call. This is not very customer friendly. Needs to be changed back. More
Toyota AutoNation in Libertyville has always given me reasonable prices for quality services. My questions are always answered thoroughly. The facility is accommodating for customers who opt to wait on-s reasonable prices for quality services. My questions are always answered thoroughly. The facility is accommodating for customers who opt to wait on-site for service completion. The staff has always been friendly, helpful, and professional. Thank you, AutoNation Toyota in Libertyville! More
Great experience. Very professional, fast and courteous team of people. Thank you Libertyville Toyota. Been coming here for years. Very professional, fast and courteous team of people. Thank you Libertyville Toyota. Been coming here for years. More