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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.5
632 Reviews

632 Reviews of AutoNation Toyota Libertyville - Service Center

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February 18, 2022

The porters are not very pleasant, and did no wash my car I am not thinking in coming back the cranky porter has there for awhile and extremely unhappy to be working there. More

by Gino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember
Feb 19, 2022 -

AutoNation Toyota Libertyville responded

Hi, thanks Gino, for leaving us this response. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help. We hope to hear from you soon. Take care!

February 17, 2022

Very competent and friendly. Excellent service. My service writer, Bobby, very helpful. Nice perks in the service department More

by sbleyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby
Feb 18, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

February 17, 2022

Excellent service. Always greeted by friendly, helpful service reps. Job was done on timely manner. Will definitely recommend others to come here for service. More

by J C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Carlos
Feb 18, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Toyota Libertyville and we hope to be of service again in the future. Take care!

February 17, 2022

I have been getting my car serviced here since 2010 and am always happy. Carlos always fits me in on my schedule and completes everything on time. Thank you. More

by dl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 18, 2022 -

AutoNation Toyota Libertyville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Libertyville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 16, 2022

Great work and details to future problems you can avoid when they do the inspection More

by Dyingkry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 21, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 14, 2022

After getting an oil change I had ti return he next day they never reset the notice on the dashboard and I was worried that they did not change my oil because it still said oil service required. I had ti d More

by Mlae33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Advisor
Feb 17, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (224) 993-9001 to discuss what we can do to help.

February 11, 2022

Went for maintenance, needed oil change,promised 1 hour, was out in 45 minutes. Very accomodating. More

by kevinfrei1550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Feb 15, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 11, 2022

I had a scheduled appointment for 5k miles maintenance on a vehicle with 5,770 miles and the tech checked off all fluids checked and ok 9 days later low oil warning checked level very low. Called dealership More

by CTRusso
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service Department
Feb 14, 2022 -

AutoNation Toyota Libertyville responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (224) 993-9001 so we can work towards a resolution. We look forward to hearing from you. Take care!

February 11, 2022

I brought my car for 5k schedule services. The process was smooth and took just 30 minutes. More

by bz1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kavin Lemke
Feb 15, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 11, 2022

It was my first time for service at this location and 5 hours later for oil change and brakes. Not sure what’s a good time frame. My only complaint is someone forgot to reset the maintenance idiot icon. More

by Csnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse
Feb 15, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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