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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.5
634 Reviews

634 Reviews of AutoNation Toyota Libertyville - Service Center

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January 31, 2022

The actual service here is good, but the complete lack of compliance with the mask mandate by the staff means I’ll never go back. Shows a complete lack of respect for customers’ well-being and comfort levels More

by ToyotaMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse
Feb 03, 2022 -

AutoNation Toyota Libertyville responded

Hi Toyotamom, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

January 31, 2022

I drove from Savannah, Ga nad had a flat. I called this dealership and they were able to get me in quickly. They had fantastic service and wonderful service personnel that were friendly and professional. T More

by deusvult71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Verina Joyner
Feb 03, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 31, 2022

Carlos is the best when you need service. He takes great care of you and your needs. More

by Dandk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 03, 2022 -

AutoNation Toyota Libertyville responded

Hi Dandk, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 29, 2022

Very responsive upon arrival. Offer concise explanations of service suggestions. Provide immediate cost if service. Comfortable waiting lounge. Update any suggestions of preventive maintenance as it’s dis More

by rwcovert76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin Hamilton
Feb 01, 2022 -

AutoNation Toyota Libertyville responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 28, 2022

Toyota of Libertyville has always been a reliable and an excellent source for repairs and maintenance. Their staff and advisors are very good, and the results of the service are great. I've been bringing More

by JMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Almanza
Jan 31, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 27, 2022

Gavin was very helpful and communicated with me as asked to and informed me of anything that was going on with my car and it's service. I love that my car gets washed before I get it too, especially living More

by ah7399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin
Jan 30, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Libertyville! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

January 27, 2022

My service tech was knowledgeable, courteous, and prompt. He kept me informed of the work being performed and the timeframe for completion. He gets 5 stars. More

by david.nelson22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kolodny
Jan 30, 2022 -

AutoNation Toyota Libertyville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 26, 2022

Great service and very knowledgeable staff. Will always bring my vehicle to your service dept More

by Dale Sucherman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Verina
Jan 26, 2022 -

Dale Sucherman responded

Great service, knowledgeable and friendly staff. Will always bring vehicle to Toyota for service.

January 26, 2022

This dealership has friendly and accommodating sales and This dealership has friendly and accommodating sales and service personnel. The service department technicians appear to be well qualified to handle More

by gsturner3917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lemke
Jan 30, 2022 -

AutoNation Toyota Libertyville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2022

My recent visit was to have tire rotation and a basic check of systems. Everything was completed in an hour, including a complimentary exterior wash! Good job! More

by boloid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob, Pedro
Jan 26, 2022 -

AutoNation Toyota Libertyville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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