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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.5
634 Reviews

634 Reviews of AutoNation Toyota Libertyville - Service Center

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September 09, 2021

My husband took our RAV4 for service. He said it took longer than expected. They did not wash the car after the service. Very dissapointing ! ! More

by judith.basco
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Could not remember the name
Sep 13, 2021 -

AutoNation Toyota Libertyville responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (224) 993-9001 to discuss what we can do to help.

September 09, 2021

I made an appointment two weeks ahead of time to have the oi changed on our 2019 Highlander. Even with the appointment, it took over an hour and a half to have the oil changed and the car was not washed whe More

by Waterrat980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Sep 13, 2021 -

AutoNation Toyota Libertyville responded

Thank you for taking the time to share your feedback with us. Feel free to reach out to us if you need anything. Have a wonderful day.

September 07, 2021

Toyota, Libertyville, gives great service. I trust them to keep my car in excellent condition. Everyone is friendly and very helpful. The mechanics are thorough and I'm pleased with the work they do on More

by sara14607
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don't remember their names.
Sep 09, 2021 -

AutoNation Toyota Libertyville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 04, 2021

The Libertyville, IL facility has historically performed servicing, maintenance, repairs for us for over 20 years. New Cars as well. They are very, very good. More

by Grandpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Almanza
Sep 07, 2021 -

AutoNation Toyota Libertyville responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 03, 2021

I am a very satisfied 17+ year customer of Libertyville AutoNation. Outstanding service, follow-through and expertise. Joe, Service Manager, Is professional, attentive and skilled in his work effort. I More

by TonyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Service Manager & Carlos, Service Advisor
Sep 06, 2021 -

AutoNation Toyota Libertyville responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2021

I am always confident that our vehicles will be taken care of when we visit the dealership. I count on their honesty and knowledge to do only the things that are necessary. My main disappointment is that More

by Happycamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gavin
Sep 06, 2021 -

AutoNation Toyota Libertyville responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 02, 2021

I take our cars to Libertyville Toyota for servicing. Carlos Almanza is a great service representative. I trust him to take care of our cars. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Almanza
Sep 07, 2021 -

AutoNation Toyota Libertyville responded

Hi Jim, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Libertyville. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2021

This the best dealership. They never make you fell pressured to make repairs that are not essential like some other dealerships do. I have been coming here for 20 years and although I live closer to o More

by Sunny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse O’conner
Sep 05, 2021 -

AutoNation Toyota Libertyville responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2021

I have been going to this dealership for years. I've always experienced good service and dependability. Not only do I get my car serviced here but also have purchased several vehicles as well here. More

by Dimples512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lemke
Sep 04, 2021 -

AutoNation Toyota Libertyville responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help! Have a great day!

August 30, 2021

Great service. I am always happy every time I call for appointment and bring my car in. Especially Carlos, he is very professional and helpful. More

by Tuanlbui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 04, 2021 -

AutoNation Toyota Libertyville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Carlos here at AutoNation Toyota Libertyville! If you have any further questions, please give us a call. We're always happy to help! Take care!

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