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AutoNation Toyota Libertyville - Service Center

Libertyville, IL

4.5
632 Reviews

632 Reviews of AutoNation Toyota Libertyville - Service Center

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August 29, 2013

Sean Ehrlich is a great service writer has taken care of all my problems fast service and excellent communication I will only have my car serviced at this Dealership. More

by ALEE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ehrlich
August 29, 2013

Sean is the most considerate service manager I have ever had. He ALWAYS explains what's going on with my Highlander so that I understand whether or not the repair is urgent or can be dealt with later. Sea More

by RuthCotton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ehrilich
July 28, 2013

Tire pressure light went on when I was in the area. Pulled right in to the service area, greeted instantly by Sean who took care of everything. Loved the warm and friendly customer waiting area. Ever More

by fc2grimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean E.
July 25, 2013

I bought my used Subaru from these guys and almost immediately the knock sensor went bad. I called and called hoping to speak with a manager- they never called back. I took it in and they replaced it, More

by SER21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valenti
July 25, 2013

The staff is very friendly and helpful. The new remodeled waiting is comfortable. The popcorn is a nice touch. I felt like the really know my car and take the time to listen to my needs. I wish more dealers More

by Barbcamery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
September 20, 2012

Two weeks ago 9/6 I started out for work in Libertyville from Schiller Park, Il. I left early because I was sure I was not going to make it. I stopped 5 times to let the motor cool down and the 5th time w More

by ELINOR L. FRANCISCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID GRIMES, JR. & TERRY O'GARA
Sep 21, 2012 -

AutoNation Toyota Libertyville responded

Thank you so much for taking the time to let us know that David, Terry, and the rest of the team were able to create such a positive experience for you. We're thrilled to hear that the team was so helpful and we were able to help you find a car you love. If there is anything else any of us can do for you, please don't hesitate to let us know.

October 15, 2011

After a negative experience with another dealer in the Chicagoland area, I called Toyota North America who directed me here. Libertyville Toyota was very attentive to my needs, took the time to see the pr More

by Roverrad95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos (service)
June 29, 2011

Less than one week after purchasing my second 2011 Tundra, and with only 510 miles on the vehicle, the front floor pans had flooded due to a problem with the air conditioner. The first visit to the s More

by Jtondola
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Bob Banes, Will Garcia. Joe Nowagowski
June 20, 2008

I saw the vehicle on the cars.com and checked it out on their website. The car listed on their website was an even more upscale version then the one on cars.com. When I asked the salesman, he stated they More

by dallas70
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry
March 27, 2007

I purchased a Chevy Astro van for $7,200.00 Its a lemon, the starter was bad which cost me 300 dollars to replace, the driver side miror is missing, the fan assembly in the cabin is missing, the gloves comp More

by mjaleel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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