AutoNation Toyota Mall of Georgia

I love my Toyota Highlander…the AutoNation Service dept…not so much. The first time I brought my Highlander in for service, the rep was extremely pushy with my wife trying to talk her into services sh dept…not so much. The first time I brought my Highlander in for service, the rep was extremely pushy with my wife trying to talk her into services she didn’t want. I brought the Highlander in myself the second time. I signed for an amount of services, but when the work was finished and I was paying, the total charge was more. When I questioned the increase the rep didn’t know why. I said I’m not paying more than I signed for. At that point a “discount” was applied to get the amount back down to the amount I originally agreed upon. Both reps who helped were courteous but I felt like it didn’t matter to them. I realize cars are expensive to fix and maintain. All I’m looking for is a dealer that I can TRUST to service my Toyota. I don’t think I’ve found it. Al Rudnik More

Paul Kim was great customer service yesterday! I appreciate all he did for me yesterday! I appreciate all he did for me yesterday! More

Excelente servicio al cliente, cordiales, amables, y con buena disposición y ánimos para ayudar clientes! buena disposición y ánimos para ayudar clientes! More

My service advisor Samantha was amazing, highly recommend Toyota service. Very friendly and knowledgeable. Thank you. Toyota service. Very friendly and knowledgeable. Thank you. More

I live in Buford for 20+ years and had several Toyotas and AutoNation Toyota Mall of GA is my prefer dealership. I loved the staff in this location, specially Dianelis. She is always pleasant, respectfu and AutoNation Toyota Mall of GA is my prefer dealership. I loved the staff in this location, specially Dianelis. She is always pleasant, respectful, very knowledgable and willing to help. Never rush me to spend more money than what i should and always giving me the best advise by explaining in detail the the service my vehicle is about to have and my options. I trust her judgement! You can tell she loves her job by how passionate and caring she is with her customers. Dianeli rocks! Thank you Dianelis for always giving the best of you. More

I went in there to help my daughter see cars she may he interested & Tammy did such a great job helping me! She answered all my questions , showed me some beauties . Thank you Tammy for making my car shopp interested & Tammy did such a great job helping me! She answered all my questions , showed me some beauties . Thank you Tammy for making my car shopping experience so easy & so pleasant! You are definitely an asset to this company. More

I've purchased 3 new cars with this being my 4th. This was my first Toyota purchase and it was the best experience. The sales reps were super friendly and they kept me laughing the whole time. Also i This was my first Toyota purchase and it was the best experience. The sales reps were super friendly and they kept me laughing the whole time. Also it's really nice inside with plenty of comfy places to sit. More

Everyone at this dealership was incredibly helpful and friendly. We were provided the most stress free experience we’ve ever had buying a car! friendly. We were provided the most stress free experience we’ve ever had buying a car! More

Muy buena atención. Pero necesita mejorar los procedimientos en rapidez al momento de las negociaciones Pero necesita mejorar los procedimientos en rapidez al momento de las negociaciones More

Excelentes atenciones, tanto del vendedor como del personal que labora ahí, muy buen servicio y sobre todo muy buen café personal que labora ahí, muy buen servicio y sobre todo muy buen café More