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AutoNation Toyota Mall of Georgia

Buford, GA

4.8
2,573 Reviews
If you're shopping for a new or used Toyota near Atlanta, look no further than AutoNation Toyota Mall of Georgia. Our expansive dealership carries one of the largest inventories of new and used Toyota vehicles in the Greater Atlanta area. Located on Buford Dr just north of the Mall of Georgia, our Buford showroom is easy to find, and easy drive north from downtown. Whether you're shopping for your first Toyota car, truck, or SUV, or are a longtime Toyota owner, our team at AutoNation Toyota Mall of Georgia is here for you!
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3505 Buford Drive

Buford, GA

30519

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Showing 2,573 reviews

June 14, 2022

Chris goes above and beyond to obtain excellent servicing of my vehicle (2012 Camry). He is very personable; treats me as a though I'm a family member. More

by cilee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Richte
Jun 14, 2022 -

cilee responded

Chris goes above and beyond to obtain excellent servicing of my 2012 Camry. He is very personable; I feel as though I'm a family member. Connie Lee

Jun 15, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi Cilee, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 14, 2022

The sales people are great however I wasn't thrilled that I had to come in two days in a row to buy two cars. The sales staff and finance department said they could only show us one car at a time. Never expe More

by Lucylou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Never given her name
Jun 15, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Mall of Georgia. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (770) 674-6083 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Jun 22, 2022 -

Lucylou responded

Hi, thank you for the offer to speak with the General Manager to discuss way to resolve the issue. Honestly the best way to resolve the issue in the future is to let the sales team and the finance department know that it is possible to sell two cars at once. Under different circumstances, I probably would not have returned for the second vehicle. Also please let the service team know that when someone walks through the door they should at least say hello and someone will be right with you, to not argue with customers about whether or not an appointment was made while said customer is holding the appointment confirmation in their hand, have service team members introduce themselves to the customer so the customer knows who they are working with and let the customers know that car washes and sanitizing the inside of the vehicle is not part of the service so they aren't shocked when the vehicle is delivered

June 13, 2022

Excellent! I go to car maintenance, the service is thoughtful, enthusiastic, and the price is good. More

by WeiGu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry i didn't remember
Jun 14, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 13, 2022

Wife is Chinese Travis took time to explain the contract thanks also to salesman great team More

by Larrywhitmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horace and Travis mostly Horace
Jun 13, 2022 -

Larrywhitmer responded

Any of my family or friends I will recommend them of your no pressure service

Jun 13, 2022 -

Larrywhitmer responded

Thanks Horace for being patient with us it has been 13 years sense my last new car much has changed with new technology

Jun 14, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2022

Had a great service with Dianelis. Very patient and helpful with my appointment and getting my car serviced More

by jasonnnnnnw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dianelis
Jun 14, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 13, 2022

Caring and professional. Excellent customer service. Service adviser Map Mouth is very polite and knowledgeable. He exceeds job expectations. Awesome behavior. More

by scottnutri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Map Mouth
Jun 14, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 13, 2022

Caring and professional. Excellent customer service. Very polite and knowledgeable. He exceeds job expectations. Awesome behavior. Thanks. More

by Naa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 14, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Jun 14, 2022 -

Naa responded

Thanks

June 13, 2022

We have been using the AutoNation Toyota at mall of Georgia for 2 years and no regrets so far. The technicians are good and customer service had always been excellent with no exceptions. Easy to set up More

by folaketolu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Francisco Sanchez, Noel Bennett
Jun 14, 2022 -

AutoNation Toyota Mall of Georgia responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 12, 2022

Chris Richter has been our service representative years. He is the value added to Toyota Mall of Georgia. I always schedule my appointments when he is scheduled to be there because I know he will take good More

by Moore
Recommend Dealer
Yes
Employees Worked With
Chris Richter: Toyota Mall of Georgia
Jun 13, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Mall of Georgia. Thank you, and have a fantastic day!

June 11, 2022

The service check in was smooth and friendly. I was.out in approx.45 mins.Yes I received excellent service. More

by krj901
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't recall name but he checked me in.
Jun 13, 2022 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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