AutoNation Toyota Mall of Georgia

Service department was just very unorganized which made it very stressful. Then of course you go in for one small thing and they "recommend" about $1,000 in additional work. It would be much easier if th it very stressful. Then of course you go in for one small thing and they "recommend" about $1,000 in additional work. It would be much easier if the service advisors didn't work on commission. Before we even got out of the car someone was trying to get us to have our windshield replaced - all because it had one tiny crack in the very top corner. (This has been there for 2 years and no problems.) He was very persistent. It was just a very stressful process. I think that we will take our car to Honda in the future for service. I definitely will not buy another Toyota. More

We purchased a new fully loaded Toyota Camry in October 2011 and have had a big problem with a mildew smell from about the 6 month mark. The first time we encountered the problem with discussed it with th 2011 and have had a big problem with a mildew smell from about the 6 month mark. The first time we encountered the problem with discussed it with the dealership and they sprayed some air neutralizer into the air conditioner air induction system. This "Band-Aid" fix lasted about 2 days and the mildew odor came back. Next, they suggested spraying Lysol into the air conditioner air induction system. After being given the run around and quick fixes for 6 months a Toyota service technician admitted there is a problem with the evaporator plate collecting condensation. It was then, we were told the problem was not under warranty and that we would have to pay to fix it; which would still only be a temporary fix. Apparently, the evaporator plate doesn’t effectively drain the water condensation built up from running the recalculated air option. Thus causing the mold and mildew to grow and develop inside the air conditioning system. At one point the mold and mildew odor was so bad that we rolled down the windows in 30 degree weather to be able to breathe. In addition, one of our close friends purchased the same model Camry about 6 months ago and she already has the same strong mildew odor. This is my third Toyota, however due to the fact that Toyota refuses to stand behind their product, I will never purchase another one again. We are also offering free rides to anyone who wants to embrace themselves in a mildew funk. More

We just purchased our 3rd Toyota two from Team Mall of Georgia. We have always been more than satisfied with the sales people and service department. This time we had the opportunity to work with Ken. Georgia. We have always been more than satisfied with the sales people and service department. This time we had the opportunity to work with Ken. At the delivery of our vehicle, Ken explained every detail expertly. I felt very confident driving away from the dealership. More

Very happy with the whole staff team that worked with us..... Thank you so much.....we got the price and your business..... Will do business again..... us..... Thank you so much.....we got the price and your business..... Will do business again..... More

I had a very good experience at team Toyota , Sheryl was very helpful and unlike most dealers she didn't pressure me into buying. I would recommend this dealer and Sheryl to any body in the market for a new very helpful and unlike most dealers she didn't pressure me into buying. I would recommend this dealer and Sheryl to any body in the market for a new car. More

I like the way Toyota Mall of Georiga discloses all costs of purchase up front in writing. I was able to compare the written offer they gave me before I bought and it matched to the penny the sales contrac of purchase up front in writing. I was able to compare the written offer they gave me before I bought and it matched to the penny the sales contract - no added fees, no surprises. Very competitive price and largest inventory in the Atlanta metro area (I looked up the inventory of all 16 Atlanta metro dealers - yes that is a little over the top). My son wrecked his car and bought a new Rav4 a week ago. Calvin Graves (our salesman) took such good care of my son that I decided to retire my old Lexus (202,500 miles on it) and bought a new Highlander from Calvin this weekend and have also referred him to one of my coworkers. I had checked their rating on Dealerrater and there were some other dealerships that were rated higher, but those dealers had much less inventory and the couple I polled could not match the price. I have not tried them for repairs so I can't commment (several other Toyota dealers are a lot closer to my house). More

willie was great and helped us get the best deal. Waiting to get into financing took a while but only due to the number of sales. Good experience working with Willie. to get into financing took a while but only due to the number of sales. Good experience working with Willie. More

Great experience. Daughter, just out of college, leased a new Corolla from them in 2011. They helped her out since she had no credit and worked to make it happen. As a result, we came back last week and lo new Corolla from them in 2011. They helped her out since she had no credit and worked to make it happen. As a result, we came back last week and looked at 2012 Corollas. We found one that we really liked. Darryl, the Internet Sales Manager, helped out to make this transaction happen when we were within striking range of our target price and their target price. John Choe, Finance Manager, was very professional and courteous in processing the paperwork. Bottom line, we have bought a number of new vehicles over the past 37 years. Chevrolets, Hyundais, Chrysler, Ford, and Dodge. Virtually every experience was pretty bad and unnecessary hours were spent trying to purchase a vehicle. This was our first experience where everything was handled very professionally and efficiently. Start to finish took 2 1/2 hours from walking in the door to driving off the lot. Look forward to doing business with them again. More

My car buying experiance with this team of men was 9.9 out of 10. Patrick B was so kind, helpful, laughed at my bad jokes and in a sentence, tried to please. Great guy! Will Littleton with Internet Sal out of 10. Patrick B was so kind, helpful, laughed at my bad jokes and in a sentence, tried to please. Great guy! Will Littleton with Internet Sales was very friendly, showed personel interest and made the buying process enjoyable! Will Payne, here,s a man who is very thorough, informative, great salesman and even though I wasn't the most cooperative buyer of the day, yet he remained kind. From the first person I met, Jimmy,( tell him I remembered his name), to Chris Holmes, well they are all friendly professionals. Oh by the way, the Camry is great, we love it. Hope to continue doing business with you in the future. Richard & Sharisa Sawyer More

Patrick berwise is the hardest working salesman I ever worked he went back and forth ten times so I could get the price I was looking for and got me the best price on my trade in this is the second truck worked he went back and forth ten times so I could get the price I was looking for and got me the best price on my trade in this is the second truck I bought from him and I will buy from him again thanks so much monte and Margie tatom More