AutoNation Toyota Mall of Georgia

Service rep Chris Richter is professional, knowledgeable, trustworthy. I appreciate his opinion and guidance when reviewing service options. trustworthy. I appreciate his opinion and guidance when reviewing service options. More

I am always satisfied with my customer service from Toyota. I can confidently make decisions without the fear of being exploited. They always make sure I understand the needs, costs, and value of my op Toyota. I can confidently make decisions without the fear of being exploited. They always make sure I understand the needs, costs, and value of my options. More

My service advisor Genesis was awesome! She took care of my needs and provided an excellent customer experience! She is the best advisor! She took care of my needs and provided an excellent customer experience! She is the best advisor! More

Paul is definitely one of the best representatives in the service department he was very helpful and efficient with both of our vehicles. We are very happy with our Service presented by Paul and the efficien service department he was very helpful and efficient with both of our vehicles. We are very happy with our Service presented by Paul and the efficiency that he was able to provide through our appointments. More

Salesman needs additional training. Very, Very inexperienced in how to perform a sale. He was very pleasant and his managers were also but he really needed to have more training before Very, Very inexperienced in how to perform a sale. He was very pleasant and his managers were also but he really needed to have more training before he was allowed to handle a client without assistant. This of course is assuming he was new.. I certainly hope so considering his lack of knowledge. More

I drive a Lexus and if I can’t get an appointment with Lexus right away, I will visit this dealer. My vehicle was serviced immediately and the time did not take long for an oil change and tire rotation. I Lexus right away, I will visit this dealer. My vehicle was serviced immediately and the time did not take long for an oil change and tire rotation. I scheduled the appointment online and the service advisor David S. was very professional and nice. I rated the service a 3 because my wheel lock was missing and I have called the dealer ship so many times and left messages but no one answers the phone in the service department. My advice is ANSWER the phone. I have called the main number, service number, parts number and sales but no one picks up on service. More

Everyone was super helpful and accommodating. I was able to schedule an appointment last minute no problem I was able to schedule an appointment last minute no problem More

I had an appointment with one advisor, but when I came there I saw that advisor was so busy and suddenly the other advisor jumped in to help me without waiting for long time. Both of them are very nice an there I saw that advisor was so busy and suddenly the other advisor jumped in to help me without waiting for long time. Both of them are very nice and finished the service based on the time I needed my car back. Very professional people. More

Frank was the best! ! I was probably the most difficult customer, but Frank was patient and kept trying to find the perfect car for me. After me being stubborn for nearly ! I was probably the most difficult customer, but Frank was patient and kept trying to find the perfect car for me. After me being stubborn for nearly 2 months, he helped me get a beautiful car that checked ALL my boxes. I cried multiple times (so sorry Frank) but he helped me figure out my sucky situation and turn it all around. Thank you so much, Frank!! More

Very stressing experience. Salesman was very indifferent as to what I wanted. I had to demand to speak to a Manager to finish the deal Salesman was very indifferent as to what I wanted. I had to demand to speak to a Manager to finish the deal More