AutoNation Toyota Mall of Georgia

The Best Customer Service Representative I met thus far! I was trying to find an affordable car due to my old car suddenly facing engine failure. Horrible timing it was and met a representative named Bilby I was trying to find an affordable car due to my old car suddenly facing engine failure. Horrible timing it was and met a representative named Bilby Anderson. Although I didn’t end up getting a car there, I wanted to give a shout out to Bilby for providing the most excellent and stellar support and customer service I haven’t seen in a good minute since the difficult unleash and backlash of Covid and economic downturn of 2021-2022. Despite the increased prices and limited resources, Bilby did his utmost best to provide me the car I wanted based on the information I gave him rather than what I didn’t. He really honed in on listening to the customer, respecting the customer, and consistently updating me with every new arrival of a vehicle of my interest and its status. I was truly impressed and if I could give him over 5-6 stars, I most certainly would. Should I come across anyone looking for a car, I would most certainly refer them to him. Keep up the excellent work Toyota Team and I appreciate your amazing support, Bilby! More

Es uno de los mejores dealers a los que he ido y me tratan muy bien y con respeto a mi y a mi familia excelente empleados hay ahí. Y muy bonita la sala de espera. tratan muy bien y con respeto a mi y a mi familia excelente empleados hay ahí. Y muy bonita la sala de espera. More

Everyone that I have had the pleasure of speaking and or interacting with, have been very professional, knowledgeable and kind. interacting with, have been very professional, knowledgeable and kind. More

Awesome customer service by this dealership. Will come again for the servicing of my car. Will come again for the servicing of my car. More

Thank you for your assistance and professionalism! A Diallo was courteous and attentive to my concerns. A Diallo was courteous and attentive to my concerns. More

Service writer was a delight to work with and service was performed in a timely manner. performed in a timely manner. More

Service was fast. I was notified when my car was ready for pick up. Nice tire deal. I was notified when my car was ready for pick up. Nice tire deal. More

This dealer is amazing. Good Service customer. I was waiting in there for they can replace my tire. They took me to the mall of ga with my son . After they finished. They ca Good Service customer. I was waiting in there for they can replace my tire. They took me to the mall of ga with my son . After they finished. They called me saying that my car was ready and they will send somebody To pick up us. I love this Dealer. I don’t change for another dealer. 💜💜💜 More

Raul and Andres were very professional and listened to what I was looking for. I would recommend Toyota Auto nation what I was looking for. I would recommend Toyota Auto nation More

Map was very helpful from the beginning! Very courteous and kind.!It was a long day but successful. Very courteous and kind.!It was a long day but successful. More