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AutoNation Toyota Mall of Georgia

Buford, GA

4.8
2,325 Reviews

3505 Buford Drive NE, Suite 1

Buford, GA

30519

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Showing 2,325 reviews

November 17, 2023

Dealership does great service. Always professional and helpful. Wait times are always long even when getting minor service such as tire rotation. Almost two hours More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 20, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (770) 674-6083 -- we hope to hear from you soon.

November 17, 2023

Have only taken my car there, it’s where I trust. I believe they are honest about the problems your car may have and they also give you fair prices. More

by eveny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen
Nov 21, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 16, 2023

Always efficient in service. Courteous staff and timely with doing repairs and service. Very knowledgeable More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Holcombe
Nov 19, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Julia, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

Samantha was very pleasant to work with and provided timely updates on the service. She provided a quick response to an issue, and it was resolved quickly. More

by timothyp.slima
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Nov 19, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

Have been going to these guys for 10 years and they are absolutely the best. I actually get three vehicles serviced by them including a Lexus because I think they do better than my Lexus dealer in their pr More

by IS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Nov 19, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Mall of Georgia. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 16, 2023

My overall experience at this dealership was a great experience, they were very helpful throughout this process of purchasing my vehicle. More

by Kellyfelker1969123@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 19, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

Never felt pressure to buy a car. Jason answered all our questions and guided us to make the best choice of a car. More

by k.hartley01
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Romero
Nov 19, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

Everyone should see map mouth! He was the best person to help you with your service. Friendly and treated me like a human being! More

by Wesleycrawford4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Map mouth
Nov 17, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

November 15, 2023

David was great, very personable. Had us in and out in no time. Just an oil change, but car was clean, sticker on the window upright, not just slapped on the windshield. More

by Venza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Nov 17, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi Venza, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

November 14, 2023

They are easy to reach for scheduling. They are time efficient, and if the task takes awhile, they transport me home and back. I like dealing with the same person each time. Also, they More

by Everydays_saturday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 17, 2023 -

AutoNation Toyota Mall of Georgia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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