AutoNation Toyota South Austin

I had a great experience with the purchase of my Chevy. Great customer service and professionalism shown from our sales representative Michael and staff. I highly recommend for anyone looking to purchase a Great customer service and professionalism shown from our sales representative Michael and staff. I highly recommend for anyone looking to purchase a vehicle. More

Fast and friendly service, Michael F. was very knowledgeable and answered every question I had! Definitely recommend! was very knowledgeable and answered every question I had! Definitely recommend! More

While the sales team are friendly and seem to be knowledgeable, their service dept is absolutely garbage. You call them and they tell you just bring it in, you bring it in they tell you it's best to knowledgeable, their service dept is absolutely garbage. You call them and they tell you just bring it in, you bring it in they tell you it's best to make an appointment you make the appointment and then they still tell you it's going to be 3 hours just to check a tire. Their excuse, "it's not a Toyota", well, we bought the car there, they sold us not a Toyota, you would think they could check the tire on not a Toyota is a reasonable amount of time as Toyota's also have tires on them and tires are pretty universal. I am not even sure they know what a tire is. Long story short, find yourself another shop to bring your vehicle to, unless you don't have a choice. More

I have always dreaded the car buying experience but Michael did a great job of making me feel comfortable during my entire visit. While I didn't end up buying a vehicle, I would definitely recommended Michael did a great job of making me feel comfortable during my entire visit. While I didn't end up buying a vehicle, I would definitely recommended requesting Michael if you are searching for a car as he was easy to talk to and understanding of my needs all while providing top notch customer service. More

I purchased my Rav 4 from Michael at Toyota South Austin! He’s such an amazing guy! I’m so happy with my car and service! HIGHLY RECOMMEND! He’s such an amazing guy! I’m so happy with my car and service! HIGHLY RECOMMEND! More

The dealership incredible sparkling clean , and the layout very functional , making easy for us , buyers to have a wide vision of the store . Stephan Vaughn helped to get my first Toyota car and hones layout very functional , making easy for us , buyers to have a wide vision of the store . Stephan Vaughn helped to get my first Toyota car and honestly I Couldn’t asked for more , he is very profissional and understand A to Z about the model that I had in mind , easy to communicate and very profissional. More

I was very happy with the car buying experience at Autonation Toyota in South Austin. They made my car purchase easy and I really appreciate that. Specifically I'd like to recommend Ed Fernandez, he w Autonation Toyota in South Austin. They made my car purchase easy and I really appreciate that. Specifically I'd like to recommend Ed Fernandez, he went far and beyond to get me the best deal possible. I will definitely come back. More

They did exactly what they said they would do, as far as communicating. Also sent clear photos of problems. Best of all, Epi washed my car before it was returned to me. communicating. Also sent clear photos of problems. Best of all, Epi washed my car before it was returned to me. More

AutoNation is always on time with their appointments and all the staff is very friendly and helpful. They always keep me updated on the status of my vehicle and they let me know if they are running behind s all the staff is very friendly and helpful. They always keep me updated on the status of my vehicle and they let me know if they are running behind schedule. Once they even gave me a loaner vehicle when they had to keep my truck overnight. More

4 hours for a scheduled oil change is NOT acceptable. I asked why the long wait when I made an appointment and was told the oil and filter had to be picked up. Why? I made an appointment (just to reitera I asked why the long wait when I made an appointment and was told the oil and filter had to be picked up. Why? I made an appointment (just to reiterate), so everything should have been on site. Unfortunately, I financed an "oil change package" into my car purchase with them last year so I'm stuck for 8 more 4-hour-long oil changes. Not happy about that... More