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AutoNation Toyota South Austin
Austin, TX
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Car was in for an oil change and a recall related to the fuel pump. 24 hours after dropoff, after numerous calls the service advisor finally texted me back. Not with any info about the service done but to fuel pump. 24 hours after dropoff, after numerous calls the service advisor finally texted me back. Not with any info about the service done but to try to sell me on a number of other services like brake flush. After I asked he said the oil change and recall were done and I said I would pick it up before closing. When I got there the service advisor had left and had never finished the paperwork for my car. Fortunately some other folks stepped in to help. I had asked that the car be washed when complete. That wasn't done. The "Maintenance required" notice still displayed, and many other settings were messed up. More
10/10 service and communication! Setting up an appointment is easy and hassle free. The service is always thorough and explained to me. Setting up an appointment is easy and hassle free. The service is always thorough and explained to me. More
I have had my Toyota Highlander serviced at Auto Nation for almost 12 years. They do a thorough, quick job! I have have had a nothing put positive experiences with the great staff! for almost 12 years. They do a thorough, quick job! I have have had a nothing put positive experiences with the great staff! More
Working with Jared at South Austin Toyota has always been a great experience. I never feel like I am getting the run around but rather exactly what is needed for a specific service visit. If something is n a great experience. I never feel like I am getting the run around but rather exactly what is needed for a specific service visit. If something is not a priority he will note it in my account and we will revisit it at a later date. He always takes the time to explain everything. More
They by far are the best with everything they do. I enjoy going here to get my cars necessities done. I thank you guys for all the great and intelligent manners. I appreciate you guys so much. Thank I enjoy going here to get my cars necessities done. I thank you guys for all the great and intelligent manners. I appreciate you guys so much. Thank you More
The Service department is great and it’s reflected by its leadership. Kieth Hennesy is the service manager and a stand up guy! Really treats and takes care of his customers! Sales made the process very easy leadership. Kieth Hennesy is the service manager and a stand up guy! Really treats and takes care of his customers! Sales made the process very easy and my new ride is awesome! More
Epi Rodriguez is my service advisor at AutoNation Toyota South Austin & he is excellent. He thoroughly explained the repair needed & it was completely finished before the estimated time he told me. I also v South Austin & he is excellent. He thoroughly explained the repair needed & it was completely finished before the estimated time he told me. I also visited with Greg Coy, the Service Drive Manager & he was very professional and courteous to me. Highly recommended! More