AutoNation Toyota South Austin

Horrible customer service. I took my car in at 8:30 for an appoint to repair my car radio. I heard nothing from the person handling my repair. I called repeatedly with no respo I took my car in at 8:30 for an appoint to repair my car radio. I heard nothing from the person handling my repair. I called repeatedly with no response. I left a message with a manager twice. No response either. I finally went in at 4pm to pick up the unrepaired car. More

Was able to get me a car right away after my previous car got totaled in the exact model I needed. got totaled in the exact model I needed. More

The best service, the best employees, I’ve have ever dealt with. I will always use this service location. dealt with. I will always use this service location. More

Eric In service was excellent and went the extra mile for me. He got me done ahead of schedule so I could pick up my handicapped wife from therapy. Give him 5 stars. me. He got me done ahead of schedule so I could pick up my handicapped wife from therapy. Give him 5 stars. More

Tony Do has been taking care of my service appointments for the past few times and has made the experience quick and stress free. He always lets me know an estimate of how long the service will take and it for the past few times and has made the experience quick and stress free. He always lets me know an estimate of how long the service will take and it ends up being less wait every time. He also reviews the recommended and required services for my car calmly and without pressure. As a first time car buyer, this makes the experience less overwhelming! More

Pleasant staff to work with on converting lease to purchase when the lease was up. Took about two hours when estimate was it would take about one hour. purchase when the lease was up. Took about two hours when estimate was it would take about one hour. More

Jared Jones provides good & accurate customer service in a timely manner concerning my Highlander. Thanks a timely manner concerning my Highlander. Thanks More

Great service, friendly staff, overall great! Clean area, fast service, thank you, ask for Tony! Clean area, fast service, thank you, ask for Tony! More

Setting up an appoint is really easy, I arrived at my appointment time, got helped right away. I hung out in the lobby, used their wifi to watch a movie on my phone and next thing I know, they're already appointment time, got helped right away. I hung out in the lobby, used their wifi to watch a movie on my phone and next thing I know, they're already done More

Dealership buildings are clean, modern and comfortable. My interaction with sales representative, Eric L., was pleasant experience. I was looking for a 2022 RAV4 Hybrid, but at this time, nothing is availa My interaction with sales representative, Eric L., was pleasant experience. I was looking for a 2022 RAV4 Hybrid, but at this time, nothing is available. Eric diligently searched around and found a pre-owned RAV4 Hybrid Limited in Houston. I bought it and Eric went to Houston to bring it back to Austin. Purchase process, especially the dreaded paperwork and attempts to up sell multiple warranties was pretty painless. They are required to present the options and didn’t push too hard. Ali in finance is a very nice guy. Everything considered, it was one of the best auto purchase process I’ve experienced. More