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AutoNation Toyota South Austin

Austin, TX

4.5
1,857 Reviews
AutoNation Toyota South Austin is one of the largest Toyota dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Toyota cars, trucks, and SUVs. Located in Austin and only a few minutes south of Downtown, AutoNation Toyota South Austin is your local destination for all things Toyota. Check out our website or visit our Austin showroom in person to find your perfect new or used Toyota today!
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4800 S I-35 Frontage Rd

Austin, TX

78745

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Showing 1,857 reviews

June 17, 2022

I was at the dealership for 4. 5 hours to get 15000 check. I was not informed of any problems when I checked in. No one volunteered to keep me up to date. It was a miserable e More

by Sharron Ingram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Soto, Service manager
Jun 20, 2022 -

AutoNation Toyota South Austin responded

Hi Sharron, we are deeply disappointed by your experience at AutoNation Toyota South Austin. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 518-6900 -- we hope to hear from you soon.

June 17, 2022

The inspection of my vehicle appeared to be thorough and the dealership provided transportation for me while my car was being repaired. More

by brose10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi Rodriquez, Greg Coy
Jun 17, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 17, 2022

Tony Do at AutoNation is always knowledgeable, professional and a pleasure to work with, he's the reason I keep coming back! More

by shelleytucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Do
Jun 20, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2022

I was very upset to find out the sale manager changed the sale agreement I have signed. We agreed on the prices and finance they Toyota based on the current offered. He wanted to charged me at the rate of 7. More

by Hung
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick B and David Martinez sale manager
Jun 20, 2022 -

AutoNation Toyota South Austin responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota South Austin. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 518-6900 -- we hope to hear from you soon.

Jun 20, 2022 -

Hung responded

I ended up paying more and I am still not happy with that that sale manager David Martinez. I really don’t want to talk to any of the managers as I just can’t trust this dealer. I will provide my feedback on this dealer in the public site shortly so folks can be aware of this sale manager (DM) shady deals. I am willing to cover close this bitter deal if they provide me the Tundra TRD all weather floor mats to cover some of the additional cost that the manager change the deal on me.

June 17, 2022

The service was great and the time was very good as I was able to leave with less than two hours More

by ahmed.osmanu1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Gomez
Jun 20, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 17, 2022

I have been doing auto business with AutoNation Toyota South for 25 years and during those years they have provided outstanding service. I recommend them to all of my friends and family. More

by barbara_scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Coy
Jun 20, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 16, 2022

The rack and pinion steering went out in my 2020 4Runner. It took 2 months for them to track down the parts needed to replace it. The agent, Jared, was very nice, but unorganized. On the day I brought the SU More

by greg_mccain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Jun 17, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. If you ever need help, just give us a call. Happy motoring!

Jun 17, 2022 -

greg_mccain responded

Hahaha 🤪

June 16, 2022

AutoNation is the absolute best place to buy your next car! Thank you Sarah Soto as you made this process the easiest! More

by Coach Leo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah, Victor, Vincent
Jun 17, 2022 -

AutoNation Toyota South Austin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 16, 2022

Very good service. Fast and the way they communicated with me via tex message. I liked that. Love that you wash our car More

by albertoid8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 17, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 16, 2022

We've been customers more than 25 years at this location and Greg Coy continues to provide excellent customer service! More

by D. W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Coy
Jun 17, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to Greg here at AutoNation Toyota South Austin! If you have any further questions, please give us a call. We're always happy to help! Take care!

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