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AutoNation Toyota South Austin

Austin, TX

4.5
1,797 Reviews
AutoNation Toyota South Austin is one of the largest Toyota dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Toyota cars, trucks, and SUVs. Located in Austin and only a few minutes south of Downtown, AutoNation Toyota South Austin is your local destination for all things Toyota. Check out our website or visit our Austin showroom in person to find your perfect new or used Toyota today!
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4800 S I-35 Frontage Rd

Austin, TX

78745

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Showing 1,797 reviews

August 17, 2021

Had a very good sales experience with Jim Lee! Even though their inventory was very low due to the auto semiconductor shortage affecting most car manufacturers in 2021, I still got a very reasonable pr More

by Eric Triplett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lee
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi Eric, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

August 17, 2021

Just received my oil change and service of my 2012 Toyota Highlander that I bought there originally. As always my customer service was excellent by my representative. Darn it ,I can’t think of his name it wa More

by heather.emmick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi Heather, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 16, 2021

Purchased my fifth car within six years from the dealer. Jim Lee salesperson and Jared Jones from the service keep me coming back. Over the years Jim has earned my complete trust. Jared is awesome at taking More

by deltarho1301
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lee, Daniel Flores
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 14, 2021

Just had an oil change. Everyone was nice. Epi remarked that I was running a little late-- I was less than 5 minutes late. Last time I was 30 to 45 minutes early, and it was about a three hour wait then. More

by Margaret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 13, 2021

naI'm trying to submit this survey and I can't because I na I'm trying to submit this survey and I can't because I have to type x amount of words. I don't like it. I liked the service but we should get the More

by tunero2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hello, we appreciate you taking the time to leave us a response! If you need more help, our team is available to talk -- safe travels!

August 13, 2021

My appointment for 9:45, arrived at 9:30, to have an oil & filter change & rotate the tires. I sat in your lobby for 2 1/2 hours waiting.......... More

by Lyndalester46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Juan
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota South Austin. If you would be willing to give us another chance in the future, please reach out to our General Manager at (512) 518-6900. We would appreciate the chance to turn your experience around.

August 13, 2021

Service after the sale is VERY important to me. My service advisors have always been very helpful. I initially worked with Kimberly Dickens( now gone) and since her leaving Greg Coy. Both Service Ad More

by DB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Coy, Juan in parts
Aug 17, 2021 -

AutoNation Toyota South Austin responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 12, 2021

I had a good experience the service was great, i been buying and going to Auto Nation for many years. I have yet to have a bad experience they are always friendly and ready to help you. Thanks More

by lillys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carrillo
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 12, 2021

As usual, excellent, courteous and professional service.. Service advisor Erik Gustafson was in particular attentive, informative and all-around a great credit to Toyota Nation More

by Dorian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Gustafson
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

August 12, 2021

I go far back when it was Champion Toyota purchasing cars there. I have had great service with Auto Nation. I have purchased 3 cars there. I have never had to pay for an oil change untill yesterday. It would More

by Fustrated
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Aug 20, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you very much for sharing these comments. Please call our General Manager at (512) 518-6900 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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