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AutoNation Toyota South Austin

Austin, TX

4.5
1,797 Reviews
AutoNation Toyota South Austin is one of the largest Toyota dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Toyota cars, trucks, and SUVs. Located in Austin and only a few minutes south of Downtown, AutoNation Toyota South Austin is your local destination for all things Toyota. Check out our website or visit our Austin showroom in person to find your perfect new or used Toyota today!
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4800 S I-35 Frontage Rd

Austin, TX

78745

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Showing 1,797 reviews

July 23, 2021

As all ways great experience with my car service. Art Gomez my service advisor gave me all the information and quotes so I could make an informed decision. My car was read a day early, that was awesome. More

by arthur.cavazos2331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Gomez
Jul 26, 2021 -

AutoNation Toyota South Austin responded

Hello Arthur, thank you for your kind review; we are happy to pass along your comments to Art here at AutoNation Toyota South Austin! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 22, 2021

Love Toyota Auto Nation. They always take care of us. We have never left us disappointed. I will gladly recommend Auto Nation to all my family members More

by castillosteph01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Coy
Jul 23, 2021 -

AutoNation Toyota South Austin responded

Hi Castillo, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.

July 22, 2021

Robert Sabatino was a delight! He looks more like a Tony though. He was very kind and considerate. The prices were very reasonable as well More

by Leviderouin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Sabatino
Jul 26, 2021 -

AutoNation Toyota South Austin responded

Hi Leviderouin, thank you for your kind review; we are happy to pass along your comments to Robert here at AutoNation Toyota South Austin! We hope you have a great day!

July 21, 2021

Service staff has always been kind courteous and very helpful. All repairs have been done in a timely manner. This is the main reason I take my truck there to get repaired. More

by Jfsalinas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J Jones
Jul 22, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 27, 2021

If you need a quality used car, go see Melissa Davis at this dealership. She is a great seller that will make you a great deal. I enjoyed working with her, as well as Howard Sellars in Finance. He was also More

by Bryanp100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Sellars, Melissa Davis
Jun 28, 2021 -

AutoNation Toyota South Austin responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 28, 2021

We just purchased a new Highlander from this dealership. I want to start with the positive. Antonio Sosa was wonderful to work with. He provided great service and was very helpful. I would suggest asking fo More

by Toyota Driver
Recommend Dealer
Yes
Employees Worked With
Antonio Sosa, Patrick C
May 30, 2021 -

AutoNation Toyota South Austin responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you would be willing to give us another chance in the future, please reach out to our General Manager at (512) 518-6900. We would appreciate the chance to turn your experience around. Take care.

May 31, 2021 -

Toyota Driver responded

To be clear.... WE LOVED our experience with Sosa!!! He is the SOLE reason we finished the deal! And we LOVE our car!! We would definitely use your dealership again!!! We would just be more selective with our initial sales person! AutoNation is good. Sosa us GREAT. If you don’t jive with the first sales person, ask for someone new!

April 20, 2021

absolutely the worst ever! how in the xxxx does a brand new car smokes from the engine and has an oil leak after simple maintenance? I took my car in for the 5k maintenance. I was told it needed the tires More

by prissypoodle1211
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Bouget
April 10, 2021

Worst dealership in tx. Zero stars. Stephan and Daniel are incompetent. Bought a brand new truck from them, got it home and it had dents and scratches on it. They drug thier heels just long enough so I c More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Staphan/daniel
Apr 13, 2021 -

AutoNation Toyota South Austin responded

Hi Nick, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 518-6900 -- we hope to hear from you soon. Take care.

Apr 13, 2021 -

Nick responded

You had 3 months to fix it, also your gm doesn't return calls. He was supposed to call weeks ago.

April 03, 2021

HORRIBLE CUSTOMER SERVICE! GO ANYWHERE ELSE. The sales team is extremely rude. The person that came to talk to us DENIED to take us to test drive the car that we were thinking about buying. He questioned More

by Luiz Whitney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No Name
Apr 05, 2021 -

AutoNation Toyota South Austin responded

Hi Luiz, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. If you'd like, please contact our General Manager at (512) 518-6900. We'd appreciate the chance to make your experience a positive one. Take care.

March 29, 2021

I reserved a vehicle, talked to a salesman, signed the price sheet via email and was at the Bank about to wire the money for the vehicle. I live over 200 miles away and was willing to purchase it as is. More

by Thomas
Recommend Dealer
No
Employees Worked With
Jim Lee
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