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AutoNation Toyota South Austin

Austin, TX

4.5
1,797 Reviews
AutoNation Toyota South Austin is one of the largest Toyota dealerships in the Austin, and carries one of the largest inventories of new and pre-owned Toyota cars, trucks, and SUVs. Located in Austin and only a few minutes south of Downtown, AutoNation Toyota South Austin is your local destination for all things Toyota. Check out our website or visit our Austin showroom in person to find your perfect new or used Toyota today!
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4800 S I-35 Frontage Rd

Austin, TX

78745

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Showing 1,797 reviews

September 25, 2023

It has gone down hill! Service department sucks!!! At this time I do not think we will be taking our Tundra or Avalon for maintenance to this dealership again. My husban More

by tsaucedo003
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Jones and Keith (the manager)
Sep 28, 2023 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota South Austin take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

Oct 28, 2023 -

tsaucedo003 responded

Just like I expected, I have yet to receive a response from my email that I sent on 10/02/2023.

September 23, 2023

I took my car in for an oil change I asked for a tire pressure check since it looked low and when I went to pick it up it was nearly flat. I understand that my appointment was for an oil change but I lef More

by gabbycontreras60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Sep 25, 2023 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

September 23, 2023

The best customer service ever! So helpful and gets things done. Never going anywhere else! More

by Hillary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles (Todd) Hoskins
Sep 25, 2023 -

AutoNation Toyota South Austin responded

Hillary, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 23, 2023

Luis Sanchez did an excellent job in showing us the available 4 runners we were interested. He let us test drive one of the vehicles on the lot. Darren was also very helpful in working with us to More

by Lxsanchez51
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luis Sanchez, Darren McKay
Sep 25, 2023 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 19, 2023

Abbi and Josh were great at selling a vehicle but their post support is terrible. Never returns calls or emails. Knowing what I know now, I would not have purchased a vehicle from them. More

by Peteforeman59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Abbi Sales Manager and Josh salesman
Oct 12, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Oct 12, 2023 -

Peteforeman59 responded

Great. Please add in the fact that we are still waiting on our refund for them changing our agreed upon interest rate and overcharging on our vehicle registration. Again, no progress in the Auto Nation dealership respondingvto phone calls or email.

September 18, 2023

I have been a customer of this Toyota dealership since 1975. I appreciate their service advisors as many have been there since 1998 More

by praboom7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Coy and Art
Sep 22, 2023 -

AutoNation Toyota South Austin responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Sep 22, 2023 -

AutoNation Toyota South Austin responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota South Austin. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (512) 518-6900 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 18, 2023

I have been a customer for 35 years but nowadays customer service is not the most important thing. I called shortly before they closed one night and set up an appointment to go in when they opened the next More

by marilyn934
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isais
September 18, 2023

The Sales experience was great, the sales Rep Josh Conley was very accommodating answering all my questions and walking me thru all the features of the car, also he followed up with me throughout the More

by jmago100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Conley
Sep 22, 2023 -

AutoNation Toyota South Austin responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 17, 2023

i refer my friend to AutoNation to buy Camry SE 2024 . i must recieve a $100 . but i did not get it More

by dtt15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amiel Htay Mylint
Sep 19, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (512) 518-6900 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 16, 2023

I was already on a wait list for the car I wanted (2023 Toyota Prius) at two dealerships, both of whom I had already put down $500 with. 4 months of nothing. I put in an Edward's inquiry and Sean Box calle More

by RobertP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Box
Sep 19, 2023 -

AutoNation Toyota South Austin responded

Hi Robert, thank you so much for your positive comments about AutoNation Toyota South Austin! Please let us know if there is anything else we can do for you; we are more than happy to help!

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