AutoNation Toyota South Austin

Tom Naughton provided great customer service as did the finance dept. I will return to AutoNation Toyota for future needs and refer my friends and family. finance dept. I will return to AutoNation Toyota for future needs and refer my friends and family. More

I called ahead to get my 1997 Toyota Camry serviced. Tony Sabatino answered the call and told me to come on in and ask for him .. greeted me when I arrived … I needed my spark plugs changed and fuel fil Tony Sabatino answered the call and told me to come on in and ask for him .. greeted me when I arrived … I needed my spark plugs changed and fuel filter replaced also . Knowing my vehicle was a older model and was going to be a little hard to find parts and work on .. Tony went out of his way to locate my part , call it in and have it delivered asap . During the process they accidentally damaged the existing plug wires .. Tony and the Technician Ralph were honest and also went above and beyond and replaced the wires at no additional charge. Here’s the kicker … my fuel filter was in a very difficult spot.. inside the engine bay .. it took a lot of hard work and dedication to get to it ( they had to put it on the lift , take off tires to get access) … they had a very difficult time getting it installed. Tony kept me informed and kept the estimated labor costs in my budget.. even though it took 3 times the computer allotted for a fuel filter they got the job done right and went above and beyond to keep me informed and in budget . Hats off to these guys .. they shoot you straight and have excellent customer service skills. I highly recommend them for any service you need done on your vehicle and I’ll definitely return for future repairs or services… Top notch service More

Awesome staff here at the South Austin AutoNation Toyota! They were quick efficient and willing to work with me on a good price for my vehicle! Daniel & Alfredo were very professional and I appreciate all th They were quick efficient and willing to work with me on a good price for my vehicle! Daniel & Alfredo were very professional and I appreciate all the help! I will be back 👍 More

Outstanding professionals. Danny was the best to work with. Definitely recommend him as well as the dealership Danny was the best to work with. Definitely recommend him as well as the dealership More

Llegue buscando un carro para poder moverme y nos ayudo Charles Dubon y nos enseño muchas opciones y logramos encontrar el Perfecto. Se los recomiendo venir a buscarlo! Muy amigable :) Charles Dubon y nos enseño muchas opciones y logramos encontrar el Perfecto. Se los recomiendo venir a buscarlo! Muy amigable :) More

The staff was friendly and helpful. We enjoyed our experience and the professionalism they had in assisting us. We enjoyed our experience and the professionalism they had in assisting us. More

Four hours to replace a 12V battery was twice too long but I did arrive without an appointment. but I did arrive without an appointment. More

Took our 18 Toyota Prius to have the brakes checked and we had to wait 3 hours before the service was done.We usually work with Art Gomez but were met by Carl Scheidt he scheduled us. we had to wait 3 hours before the service was done.We usually work with Art Gomez but were met by Carl Scheidt he scheduled us. More

Not a great experience overall, it seems they were just trying to upsell me on stuff by the recommend by the mechanic and I took it somewhere for a second opinion and told me everything they were recommend trying to upsell me on stuff by the recommend by the mechanic and I took it somewhere for a second opinion and told me everything they were recommending was looking in good shape. As well my car was ready for more than 30 minutes before they call me that the car was ready after being waiting 3+ hours for a regular service and alignment. More

Josh is very pleasant! ! Upon checking in for my oil change appointment was told it would be a 2-2 1/2 hour wait..was thrilled when Josh came to tell me after about a 1 1/2 ! Upon checking in for my oil change appointment was told it would be a 2-2 1/2 hour wait..was thrilled when Josh came to tell me after about a 1 1/2 hour that my car was ready!! I appreciate that he didn’t try to up sell other services & that he didn’t treat me like I was of no importance since I get complimentary oil changes..some of the other past service writers have treated me as of no importance,.. I highly recommend Josh!! Professional,great at his job and glad I was assigned to him!! :) More