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AutoNation Toyota South Austin - Service Center

Austin, TX

4.1
929 Reviews

929 Reviews of AutoNation Toyota South Austin - Service Center

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May 23, 2025

Personnel is always responsive and very professional and friendly and and and and and and More

by chaires-Garcia Georgina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Greg and Arturo
May 27, 2025 -

AutoNation Toyota South Austin responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 17, 2025

They did not rotate my tires, but service manager said they did & checked it off on the paperwork also. My front right tire had a scrap on the tire & hub cap & it was not moved. Makes me wonder if they More

by bob.schaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service advisor 3630 robert sabatino
May 20, 2025 -

AutoNation Toyota South Austin responded

Hi, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (512) 518-6900 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

March 31, 2025

When scheduling vehicle service I complained about previous visit that took so long five hours the person I was talking to advised that she would put me on a two hour service. The service advisor advi More

by Eaward22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex
Mar 31, 2025 -

Eaward22 responded

On March 26, I arrived at 8:05 AM to have my truck serviced. The appointment was for 830. The scheduler advised that I was on a two hour expedited schedule. The service advisor advised that it would be three hours however after 5 1/2 hours, I started getting upset. In addition there was no items in the vending machines no bottled water no soft drinks no items to purchase to eat, this is not the first time this has happened.

March 20, 2025

The employees were very polite and attentive. And thanks to the experienced employees, I left there without any questions in my mind. That's why I was very pleased with the service I received. More

by murathatil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Mar 21, 2025 -

AutoNation Toyota South Austin responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

March 10, 2025

Came in for a recall, Arturo helped me out and fixed my car for me! More

by roshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Mar 13, 2025 -

AutoNation Toyota South Austin responded

Hi Roshan, we are delighted we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2025

Thank you Tom! ! My trip in was speedy and helped me with an existing issue. More

by kskiamara
Recommend Dealer
Yes
Employees Worked With
Tom Naughton
Feb 13, 2025 -

AutoNation Toyota South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. If you ever need help, just give us a call. Happy motoring!

Feb 17, 2025 -

AutoNation Toyota South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. If you ever need help, just give us a call. Happy motoring!

February 01, 2025

Overall, the experience was OK. Jorge was great in trying to help me learn how to operate the dash camera but we never did get it to work. But, to be fair, nobaody has been able to More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 06, 2025 -

AutoNation Toyota South Austin responded

Hi Nick, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

January 30, 2025

I definitely recommend buying a car here! I use the service as well. Definitely recommend Efrain More

by Soto.sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Feb 03, 2025 -

AutoNation Toyota South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Thanks for the recommendation, and have an amazing day!

January 09, 2025

I always bring my RAV4 to AutoNation Toyota South Austin for service. Epi is awesome! He is always kind, and professional. He takes the time to answer questions and updates me on everything at the end of th More

by Andi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Epi Rodriguez
Jan 13, 2025 -

AutoNation Toyota South Austin responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 09, 2025

It is easy to make on line service appointments through their web site. The service coordinator, Art Gomez, is excellent on keeping me up to date on issues, if any, with the cars I have in for service. More

by grossmangroup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Gomez
Jan 13, 2025 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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