AutoNation Toyota South Austin - Service Center

Oil change request, they didn’t complete. My father was told it was not needed. My father was told it was not needed. More

Art Gomez(service advisor) was professional in addressing my vehicles maintenance, friendly in speaking with me, and courteous discussing what had been done to my vehicle and future maintenance. my vehicles maintenance, friendly in speaking with me, and courteous discussing what had been done to my vehicle and future maintenance. More

Always good service. They treat you with respect. Never over charge. Always do what is needed. They treat you with respect. Never over charge. Always do what is needed. More

I've noticed that my local shop, which I like very much, is about the same cost as the Dealer now. So why not get the Toyota Warranty? I got a coolant flush and a Brake flush. The brakes actually feel bette is about the same cost as the Dealer now. So why not get the Toyota Warranty? I got a coolant flush and a Brake flush. The brakes actually feel better, less soft, this is because small air bubbles form in the fluid over time. Not enough to keep them from working but flushing them every 30k will certainly help them. Especially on bigger trucks like my 2014 Sequoia. These guys don't upsell. They work as fast as they can for such a busy shop... although quality is more important to me than speed. What they really need a taco truck! Closest food is an 18 minute walk. Considering how busy this area is... someone could make some bank selling breakfast! More

Juan and the team in service is very professional. They inspected my vehicle, suggested and performed all maintenance recommended and addressed all my concerns. My vehicle was ready early and I couldn They inspected my vehicle, suggested and performed all maintenance recommended and addressed all my concerns. My vehicle was ready early and I couldn't be more satisfied. There's a great team at Autonation. More

Muy buen servicio Las personas muy amables me alegro de tener mi carro de autonation tener mi carro de autonation More

1st time customer for Oil change, Service Advisor, Paul provided excellent service and introduction. Great Customer Waiting area! provided excellent service and introduction. Great Customer Waiting area! More

Very satisfied with the reminder emails, the employee, and the timely delivery before the estimated hour and the timely delivery before the estimated hour More

Great Service Department. Took car of my Toyota in a timely manner. They also were quick to respond to the problem with my vehicle. Took car of my Toyota in a timely manner. They also were quick to respond to the problem with my vehicle. More

This service center does not keep customers informed about wait times with their vehicle, nor do they actually debrief once the service has finished. I received notification of a maintenance need via em about wait times with their vehicle, nor do they actually debrief once the service has finished. I received notification of a maintenance need via email after my oil change was done, but this was not brought to my attention to begin with. Not only that, but I waited over 2 hours for the oil change despite being one of the first people in the queue. When I arrived, the person intaking my vehicle did not give me their name so I did not know who to ask for when inquiring about my vehicle's status. My overall impression of this service center is that the staff lacks professionalism. More