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AutoNation Toyota South Austin - Service Center

Austin, TX

4.1
942 Reviews

942 Reviews of AutoNation Toyota South Austin - Service Center

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February 16, 2023

Carl was the person assigned to help me with my car and he was so great!! Helped me prioritize what needed to get done and was really nice! Also very responsive. This is my go-to place for all my car needs More

by stephaniegibbon23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
Feb 20, 2023 -

AutoNation Toyota South Austin responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 16, 2023

They seem to have done a very good repair job as always. Art did well to get after-market part since Toyota did not have parts for a week. I don't know why it took 2 days for Toyota parts not to let him kn More

by pjb_aus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Gomez
Feb 20, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (512) 518-6900 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

February 16, 2023

Scheduling an appointment online was easy. I showed up to my appointment and was quickly greeted by a representative who checked me in. The wait was a little long, even for having an appointm More

by E. Munoz
Recommend Dealer
Yes
Employees Worked With
Efrain
Feb 20, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 14, 2023

Always good service. Always respected and professional. Appointment made easy and service done on time. More

by Nelda.manzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Coy
Feb 17, 2023 -

AutoNation Toyota South Austin responded

Hi, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

Feb 17, 2023 -

Nelda.manzano responded

Always great service professional and work always done on time.

February 14, 2023

Good and fat it peoples come fix car and talking about my car to fix More

by Tom pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
Feb 17, 2023 -

AutoNation Toyota South Austin responded

Hi Tom, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 13, 2023

It was tough to find the dealership. I called and the person on the phone was sort of helpful? Not really though. There should be more detials online about where they're located. It took More

by morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember
Feb 16, 2023 -

AutoNation Toyota South Austin responded

Hello Morgan, we appreciate you taking the time to leave us this feedback. Please contact us at (512) 518-6900 when you have an opportunity, and we will be more than happy to try and turn your experience around.

February 13, 2023

From the time I called to set up an appointment until I picked up my vehicle it was nothing but great service. Stress free. That is really what amazed me. Thanks to all I really appreciate it. More

by Ray.santaana59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry only name that stood out was Carl. And I went in actually asking for Dan. Have no idea where I got the name from.
Feb 17, 2023 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 12, 2023

Friendly service. I was confused where to go when I arrived and didn’t get a lot of direction, but they eventually helped and gave instruction. Wait time was over 2 ho More

by Jsdealcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Feb 14, 2023 -

AutoNation Toyota South Austin responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 12, 2023

Needed a small repair on my vehicle. The mud guard had come a loose on one side they were able to fix in less than an hour and the repair was only 47.00. Good service has kept me comin More

by barbara_scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Gomez
Feb 16, 2023 -

AutoNation Toyota South Austin responded

Hi Barbara, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

February 09, 2023

Easy booking and check in process. Oil change and first service took about what you would expect times wise. The waiting area is adequate but could use a few more seats. The technica More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 12, 2023 -

AutoNation Toyota South Austin responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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