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AutoNation Toyota South Austin - Service Center

Austin, TX

4.1
922 Reviews

922 Reviews of AutoNation Toyota South Austin - Service Center

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November 28, 2022

As always, the service department provided excellent service. Alex Soto checked my vehicle in and explained the maintenance needed for my vehicle. He was very helpful, answered all of my questions, e More

by hunterblu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Soto
Nov 29, 2022 -

AutoNation Toyota South Austin responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2022

The service rep . Justin Thompson checked in my truck discussed what they were probably find out prior to other trucks that might have had the same problem. He call me More

by Eds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Thompson
Nov 28, 2022 -

AutoNation Toyota South Austin responded

Hi Eds, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 26, 2022

I've always bought Toyota vehicles, & I've always taken them to get serviced at AutoNation Toyota South Austin. They are always very efficient, & I have never had a complaint. More

by neolitico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 28, 2022 -

AutoNation Toyota South Austin responded

Hi Neolitico, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 24, 2022

In the 6 years since I bought my Camry at AutoNation Toyota, this dealership has come a long way in customer service. When I call the phone is answered and the operators are friendly and efficient in ge More

by HunBun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Nov 25, 2022 -

AutoNation Toyota South Austin responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 23, 2022

I love this place. Every advisor I’ve had always makes sure I’m well More

by Lanora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Nov 24, 2022 -

AutoNation Toyota South Austin responded

Hello Lanora, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Feel free to stop by if you ever need any more help.

November 21, 2022

I AM NOT happy with the service I received. I was told the service would take no longer than 2-3 hours, but after appx 4.5 hours, I was told that they didn't have the parts needed to repair my More

by LouisEarlMiller65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl Scheidt
Nov 24, 2022 -

AutoNation Toyota South Austin responded

Hello Louis, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

November 21, 2022

Third car I have bought here since 2005. Service is excellent, affordable, personable and guaranteed. More

by Ampybird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't recall name since my daughter picked up the car
Nov 23, 2022 -

AutoNation Toyota South Austin responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 21, 2022

always a fast service Tony C does a great job getting me in and out of there More

by Guadalupe Robledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony C
Nov 24, 2022 -

AutoNation Toyota South Austin responded

Hello Guadalupe, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 18, 2022

My vehicle was serviced on time, it was effortless and the staff were all respectful and professional. More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
Nov 22, 2022 -

AutoNation Toyota South Austin responded

Hello Am, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 18, 2022

Having gone to a different Toyota for my car for the past 2 yrs, and first time servicing at this dealer disappointed me greatly. Details were definitely missed, workers mats were left in my car, the technic More

by abcdegf1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carl
Nov 22, 2022 -

AutoNation Toyota South Austin responded

Hello, we regret your experience with us here but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

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