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AutoNation Toyota South Austin - Service Center

Austin, TX

4.1
922 Reviews

922 Reviews of AutoNation Toyota South Austin - Service Center

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November 12, 2022

Asked to have speakers checked, but there was no mention of it at check out. The speakers still sound distorted. More

by Monk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 21, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 518-6900 -- we hope to hear from you soon.

November 11, 2022

They're on time in-and-out services excellent The quality of work is profession service communication song time Can't ask for better service thank you to Thank you Toyota nation More

by Pettey72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 21, 2022 -

AutoNation Toyota South Austin responded

Hello Pettey, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 10, 2022

Always been happy with this dealership service dept but making an appt doesn't seem to speed things up. The service has always been as it should have been. More

by Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustovson, don't remember first name.
Nov 16, 2022 -

AutoNation Toyota South Austin responded

Hi Sue, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2022

Service was great but they should work on their communication especially if the wait time exceeds the estimated wait time. More

by Purplerain0620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Nov 18, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 10, 2022

Great service overall, just took a good while for someone to acknowledge me and get me checked in. More

by Aadrian1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Nov 18, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 10, 2022

I took my car for service, everything went excellent, I did not have to wait long for the type of service. I could summarize saying that like always, they go above and beyond!! Thank you for the great serv More

by Luis Fernando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Nov 18, 2022 -

AutoNation Toyota South Austin responded

Hi Luis, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2022

Your service center rep Tony Do was Outstanding! He was very helpful and provided me with the highest level of service and care. More

by jet765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Do
Nov 16, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 08, 2022

I had to take my car for a recall and chose AutoNation Toyota to do so. I am so glad I did - I was very happy with my new forever service guy, Carl, and I was happy with the work, with the time it took. More

by Eleanor R.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carl Scheidt
Nov 14, 2022 -

AutoNation Toyota South Austin responded

Hi Eleanor, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2022

Excellent customer service, friendly, fast and so efficient! They gave me top notch care and attention when I bought my Toyota Camry Hybrid and I bring it in to them for all my servicing - I wouldn’ More

by erineverywhere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez, Kevin Arguello
Nov 14, 2022 -

AutoNation Toyota South Austin responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 08, 2022

Was here for 5 hours, the service rep stated they called me several times. Turns out my contact information and email were all incorrect. I had requested an update during my last visit but did not change. N More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik G.
Nov 16, 2022 -

AutoNation Toyota South Austin responded

Hello Alex, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

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