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AutoNation Toyota South Austin - Service Center

Austin, TX

4.1
934 Reviews

934 Reviews of AutoNation Toyota South Austin - Service Center

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September 05, 2022

After my Sienna was in a motor vehicle accident, AutoNation Collision Center took great care of me and my van. They accommodated my additional requests and allowed me to leave my van there and pick More

by Jeanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur Balderas
Sep 08, 2022 -

AutoNation Toyota South Austin responded

Jeanette, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.

September 05, 2022

I’m really happy with my experience with Toyota Austin, because they know how to do your job and how to make customers feel good. More

by María Ruiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 09, 2022 -

AutoNation Toyota South Austin responded

Hi María, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 05, 2022

Erik Gustafson was my service rep. He was very informative and professional and helped resolve my problem quickly. More

by kitcasati
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Gustafson
Sep 09, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 04, 2022

Takes too long to perform a OIL change more than 2 hours is too much to wait for your vehicle service and then you ask for some information about a guarantee they sold you and they don't know the answer th More

by j3sus_44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ef
Sep 08, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

September 04, 2022

Waiting time is too long. Staffs are nice. Boring during wait. 10k maintenance takes long. More

by Jini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik
Sep 08, 2022 -

AutoNation Toyota South Austin responded

Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.

September 02, 2022

It took autonation nearly 3 days to diagnose the issues with my vehicle. The representative was friendly and did what he could to help the process and ease the situation but obviously there was some miscom More

by Toyotaforlife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember the representatives name
Sep 07, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 518-6900 -- we hope to hear from you soon.

September 02, 2022

Eric was amazing, he got me in and out with the car I want, Lauren in finance was amazing too, 10 stars ❤️❤️❤️ More

by Alyssa.gauna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric L, Lauren p
Sep 07, 2022 -

AutoNation Toyota South Austin responded

Hi Alyssa, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 02, 2022

The service center was so helpful and kind. I had to take my car in to get some issues resolved after buying it at a different Toyota location. I wanted to be mad but Aaron made the process sm More

by autumn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Sep 07, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 01, 2022

The Service Center ay AutoNation is great. Easy to deal with. I get in and out with no hassles. Tony Do is excellent to work with. More

by rogeneb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Do
Sep 07, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 31, 2022

I had to wait for quite a bit prior to getting the car in for servicing, all while I watched a lot of service people spending a lot of time moving cars around on the lot. Seems like there could be a better s More

by kellywhite11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in service - the Asian one
Sep 04, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

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