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AutoNation Toyota South Austin - Service Center

Austin, TX

4.1
929 Reviews

929 Reviews of AutoNation Toyota South Austin - Service Center

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August 24, 2022

The wait wasn’t as bad as I thought it was going to be. They started my appointment on time and my technician was patient with me and answered all my questions! More

by Taira Brod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi Rodriguez
Aug 29, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 24, 2022

The service appointment accomplished what it was meant to and Jared was really helpful at the end helping me fix Bluetooth connectivity. I give 4 stars because they didn't take my car back for 3 hours and I More

by Justine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Aug 29, 2022 -

AutoNation Toyota South Austin responded

Hi Justine, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

August 21, 2022

Scheduled an oil change but realized after the fact they didn't update mileage sticker for next oil change. 2 days after oil change, my "required maintenance " light came on indicating oil hadn't been chang More

by Cinyogi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Aug 26, 2022 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (512) 518-6900 for ways we can work towards resolving these issues. We look forward to hearing from you soon. Take care!

August 19, 2022

Pretty much usually on time or ahead of time we’re told. Always a good thing. More

by Patsygomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 24, 2022 -

AutoNation Toyota South Austin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2022

Jared Jones is always friendly and through. ..He always makes sure my Truck is running at its best condition. More

by ian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Aug 24, 2022 -

AutoNation Toyota South Austin responded

Hello Ian, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 18, 2022

This service included so many things that it ended up costing over $3000, but the car is noticeably running better and more comfortable, leaving me quite satisfied. My only complaint is that after spend More

by lpalm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared
Aug 23, 2022 -

AutoNation Toyota South Austin responded

Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

August 18, 2022

I came to Jared Jones with a tire concern and he arranged to fix it. He also save me time and another trip to the shop by arranging the next maintenance to be done at same time. Thank you More

by Alicewashburn2628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones
Aug 23, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 16, 2022

All went well, dissapointed that there was a charge since the cap had to be replaced. Window washer fluid was not staying in resevoir. staff was great Thanks More

by deliaanguiano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Aug 20, 2022 -

AutoNation Toyota South Austin responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota South Austin take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (512) 518-6900. We would appreciate the chance to turn your experience around.

August 16, 2022

I made an appointment and was happy with the service they provided. Juan was professional and kept me updated on all the services + recalls that were available. I will definitely return to AutoNation Toyota More

by tbrown983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Alvarez
Aug 20, 2022 -

AutoNation Toyota South Austin responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2022

Easy to schedule appointments. I was met promptly by a service tech who then notified Art of my arrival. Art acknowledged me and within 5 minutes was reviewing the service paperwor More

by Shine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Gomez
Aug 18, 2022 -

AutoNation Toyota South Austin responded

Hi Shine, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

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