AutoNation Toyota South Austin - Service Center

Came for already scheduled appointment and waited about 45 minutes before I was helped. Same thing when I came to pick up my car. Cashier was on lunch break and I was never informed ahead of time to avoid 45 minutes before I was helped. Same thing when I came to pick up my car. Cashier was on lunch break and I was never informed ahead of time to avoid picking up my car at that time. Had to find my service associate and that took lots of love of looking and paging and waiting. On the positive side, they did not do services I did not need. More

I was in for service. Quick in/out, very accommodating, I asked them to look at something extra and they were happy to do so even though it wasn’t part of the service. A Quick in/out, very accommodating, I asked them to look at something extra and they were happy to do so even though it wasn’t part of the service. Alex is the best. More

I’ve had 2 interactions with Autonation Toyota in S. Austin. First was buying and 2nd was a service appointment. Neither was exceptionally good or bad. In June/July 2022, hybrid vehicles are scarce and Austin. First was buying and 2nd was a service appointment. Neither was exceptionally good or bad. In June/July 2022, hybrid vehicles are scarce and RAV4’s are more scarce. However, the sales rep found one in Houston. It was way overpriced, but I needed a car. Purchasing process was excruciatingly slow. Car buying is still a ugly process and exacerbated by a host of political and socioeconomic issues. The service appointment made me feel better about the AN dealership. Maybe I got lucky and got a service person who is genuinely interested in providing a quality service experience. I’ll go back to this dealership for future service requirements. Would I buy a car from AN Toyota, only if there’s no other option. More

They made a slight mistake when servicing our vehicle, but they made it right with no argument. They try hard to do right by you. but they made it right with no argument. They try hard to do right by you. More

Always friendly and helpful service, was in and out in 35 mins. I have used them for three car purchases over the years with regular and extended maintenance and never have an issue. mins. I have used them for three car purchases over the years with regular and extended maintenance and never have an issue. More

Auto Nation does amazing work. Always fast with their work, clean and efficient. Would recommend them to anyone. Always fast with their work, clean and efficient. Would recommend them to anyone. More

It's always quick and easy to get an appointment and the personnel is informative and friendly. personnel is informative and friendly. More

I made an appointment to service and get an inspection on my corolla hybrid. I dropped it off at 7:30 and got it back around 2 hours later. The young man was very polite, made sure i knew how to find him. Wa my corolla hybrid. I dropped it off at 7:30 and got it back around 2 hours later. The young man was very polite, made sure i knew how to find him. Was very patient when i forgot my insurance card and had to look it up. Altogether it was an easier painless way to get my inspection done. I highly recommend going to Auto Nation Toyota South Austin. I go there for all my service appointments and have always been pleased with the service. Tony was the young man who care of my car. He was really an exceptional employee. Thank You. More

The service is excellent, the costs affordable, but the time is to long, regularly it takes more than three hours time is to long, regularly it takes more than three hours More

If I get outta there in under 3 hours, it’s a miracle. Under 1 ½ hrs if for basic oil change and tire rotation. Jared, the agent, is friendly and helpful, keeps me updated on the progress when I hound him Under 1 ½ hrs if for basic oil change and tire rotation. Jared, the agent, is friendly and helpful, keeps me updated on the progress when I hound him. After my 15,000 mile Service maintenance, in less than 2 months my power steering crapped out. It took 2 months to get the parts needed to repair. After they repaired it, 2 months later my engine coolant cap mysteriously shook lose and coolant spilled out. It took 2 four hour visits to replace the cap. Well, they also did my state inspection and service maintenance on the 2nd day. It’s still under warranty, thankfully, so what are you gonna do? More