AutoNation Toyota South Austin - Service Center

It’s fine. fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine fine More

Over the years I have worked with AutoNation Toyota South Austin and always have found that they always put the customer first. This past couple of weeks I have worked with Charles Reed and he was very infor Austin and always have found that they always put the customer first. This past couple of weeks I have worked with Charles Reed and he was very informative on each step that was being taken to get my car back on the road. More

They did such a awesome job 👍 Jerry was great I'd definitely recommend this place and will comeback if something happens. definitely recommend this place and will comeback if something happens. More

Appointment for 15K mileage oil change! They did great job on my baby car. Also I couldn't make it on time but left my car near the gate with my permission. Thank you again for being wonder They did great job on my baby car. Also I couldn't make it on time but left my car near the gate with my permission. Thank you again for being wonderful service for me :) I will come back for 25k service :) I didn't get their last name, His name is Alex. More

An "appointment time" is not an appointment time here. The last three times I've been to AutoNation I've waited over 3 hours until my car was completed for a basic oil change and tire rotation. My past The last three times I've been to AutoNation I've waited over 3 hours until my car was completed for a basic oil change and tire rotation. My past visit... 3 hours and my car wasn't even taken in yet!!! I purchased their service warranty with my 4 Runner and it's been nothing but frustration. I do not recommend their service department. More

Purchased my Toyota Tacoma here back in 2006, has been the greatest truck I’ve ever owned. Really appreciate the service department and Jared Jones for always taking great care of it as well. the greatest truck I’ve ever owned. Really appreciate the service department and Jared Jones for always taking great care of it as well. More

If given the option do not schedule with Epi Rodriguez. Also don’t plan on waiting unless you absolutely need to. I am not generally one to write poor reviews but I had a morning appointment for an oil Also don’t plan on waiting unless you absolutely need to. I am not generally one to write poor reviews but I had a morning appointment for an oil change and to have a patch put on a tire. When I scheduled I made these details clear and I arrived on time. It took OVER 4 HOURS to complete this. The tire patch was clearly rushed seeing that there were black tire marks on the side of my white car and the spare tire was not even put away completely. I will now have to spend an additional hour buffing these out myself. The car was also not washed at all despite me being told it would be. I assume this is because I was asking about my vehicle status at the 3 hour mark (where I was told I’d have my car in 20 minutes which was clearly not true). I have been to this location before and the service was fine. I anticipated a long(ish) wait but 4 hours for this service (and not even a complete job) is ridiculous. The service I received from Mr. Rodriguez was very disappointing. I was being blown off and not being kept updated at all. I also noticed that I was not the only one waiting at his desk for an update. Very very disappointed in this service. More

I recently had the 5000 mile oil change and check up (covered under warranty). Everyone was kind and helpful during the appointment. There was a nice waiting area. It took about an hour for the oil chan (covered under warranty). Everyone was kind and helpful during the appointment. There was a nice waiting area. It took about an hour for the oil change. Was perfect. Thank you! More

They did a good job on my SUV I was appreciate it Thank You. And time I wait was great it give me chance to work in the office. You. And time I wait was great it give me chance to work in the office. More

The service was provided as expected. They have a good waiting room, where I spent about 4-5 hours for the service. The only bad thing about their waiting rooms for those who work remotel They have a good waiting room, where I spent about 4-5 hours for the service. The only bad thing about their waiting rooms for those who work remotely, is their chairs, they are higher than the desk, which makes it uncomfortable to work these many hours. Besides that, everything done right! More