AutoNation Toyota South Austin - Service Center

A couple of weeks after purchasing a 2018 Tundra on April 20, I returned to Service to address a master message, "trailer disconnected," when my RV travel trailer was clearly and properly connected. A servi 20, I returned to Service to address a master message, "trailer disconnected," when my RV travel trailer was clearly and properly connected. A service advisor and technician did a brief diagnostic check in the service lane (at no cost) and concluded that the problem was with the trailer connector and/or wiring and not the truck. After two trips to an RV dealer for trailer service and replacement of the trailer connector and wiring (at a significant cost), the message continued. I then went to San Marcos Toyota and they determined that the Tundra needed a software update and that fixed the problem. I'm very disappointed that AutoNation Toyota South Austin did not recognize the need for a software update and I will not return to this dealership for service. More

Service was great and it was very fast. Greg coy has been my advisor for many years. The company is blessed to have him. Greg coy has been my advisor for many years. The company is blessed to have him. More

why have appointments? service scheduled for 1:15 vehicle returned at 4:30. only thing accomplished was oil change and fluid check. was informed of need for brake fluid r service scheduled for 1:15 vehicle returned at 4:30. only thing accomplished was oil change and fluid check. was informed of need for brake fluid replacement and alignment only after i had waited over 3 hours which i refused at that point. service promotion coupon mentioned to advisor at arrival was not incorporated into bill. the service waiting area is much less than ideal. More

Very friendly, open and honest, someone to be trusted. I know my car will be dependable and safe, leaving me worry free with peace of mind. I know my car will be dependable and safe, leaving me worry free with peace of mind. More

The folks here are always friendly. All I needed was a State Inspection and unfortunately they were busy so had to wait 90 minutes. Next time I will call and make appointment. It's impo All I needed was a State Inspection and unfortunately they were busy so had to wait 90 minutes. Next time I will call and make appointment. It's important to know that they are doing their best and as long as I am treated with a friendly attitude, I can wait patiently too! More

I don’t know what was changed but I know I was in an out for oil change before I waited 3 to 4 hours great job!!! You know I will be back!! for oil change before I waited 3 to 4 hours great job!!! You know I will be back!! More

All was fine. Point off for the 3 hour wait. One of the items below mentions sanitation of vehicle. I found no evidence of that, but did have expectations. Point off for the 3 hour wait. One of the items below mentions sanitation of vehicle. I found no evidence of that, but did have expectations. More

Great service ! Great price! It only took 3 days to get my car fixed ! I was even put in a rental to get to work and back while my vehicle was being fixed now it’s u Great price! It only took 3 days to get my car fixed ! I was even put in a rental to get to work and back while my vehicle was being fixed now it’s up and running like brand new ! Thank you Toyota dealership ! More

I was in for an oil change and Tony, the service rep, was great. Took a little longer than expected to get car back, but ok in view of the huge number of customers that day in the waiting room. Tony t was great. Took a little longer than expected to get car back, but ok in view of the huge number of customers that day in the waiting room. Tony told me at checkout I needed a new battery, and sure enough, my car wouldn't start 2 days later. Should' have listened to him. More

This is the only Toyota dealership that is close to our house. So we come to this one often to get 2 of our cars serviced since they are Toyota cars and we really like the cars! However, every time I have house. So we come to this one often to get 2 of our cars serviced since they are Toyota cars and we really like the cars! However, every time I have any of my cars serviced I am waiting there for at least 2 - 6 hours minimum. Yesterday it took them 4 hours of me sitting there to even start working on my car. I am very dissatisfied with the efficiency of service at this dealership. I feel like I waste my whole day and can’t get anything else done when my car has to get serviced. They didn’t even have time to get the evaporator fixed in my van. So now I have to go back and it will probably be another 2 - 6 hours just to get that done. It’s been very frustrating over the years to always have to wait so long. More