AutoNation Toyota South Austin - Service Center
Austin, TX
934 Reviews of AutoNation Toyota South Austin - Service Center
Do good work and explain before doing work. Usually do not try to “sell” something I don’t need except seemed to be really pushing tires last year. Usually do not try to “sell” something I don’t need except seemed to be really pushing tires last year. More
A couple of weeks after purchasing a 2018 Tundra on April 20, I returned to Service to address a master message, "trailer disconnected," when my RV travel trailer was clearly and properly connected. A servi 20, I returned to Service to address a master message, "trailer disconnected," when my RV travel trailer was clearly and properly connected. A service advisor and technician did a brief diagnostic check in the service lane (at no cost) and concluded that the problem was with the trailer connector and/or wiring and not the truck. After two trips to an RV dealer for trailer service and replacement of the trailer connector and wiring (at a significant cost), the message continued. I then went to San Marcos Toyota and they determined that the Tundra needed a software update and that fixed the problem. I'm very disappointed that AutoNation Toyota South Austin did not recognize the need for a software update and I will not return to this dealership for service. More
why have appointments? service scheduled for 1:15 vehicle returned at 4:30. only thing accomplished was oil change and fluid check. was informed of need for brake fluid r service scheduled for 1:15 vehicle returned at 4:30. only thing accomplished was oil change and fluid check. was informed of need for brake fluid replacement and alignment only after i had waited over 3 hours which i refused at that point. service promotion coupon mentioned to advisor at arrival was not incorporated into bill. the service waiting area is much less than ideal. More
The folks here are always friendly. All I needed was a State Inspection and unfortunately they were busy so had to wait 90 minutes. Next time I will call and make appointment. It's impo All I needed was a State Inspection and unfortunately they were busy so had to wait 90 minutes. Next time I will call and make appointment. It's important to know that they are doing their best and as long as I am treated with a friendly attitude, I can wait patiently too! More
I don’t know what was changed but I know I was in an out for oil change before I waited 3 to 4 hours great job!!! You know I will be back!! for oil change before I waited 3 to 4 hours great job!!! You know I will be back!! More
All was fine. Point off for the 3 hour wait. One of the items below mentions sanitation of vehicle. I found no evidence of that, but did have expectations. Point off for the 3 hour wait. One of the items below mentions sanitation of vehicle. I found no evidence of that, but did have expectations. More
Great service ! Great price! It only took 3 days to get my car fixed ! I was even put in a rental to get to work and back while my vehicle was being fixed now it’s u Great price! It only took 3 days to get my car fixed ! I was even put in a rental to get to work and back while my vehicle was being fixed now it’s up and running like brand new ! Thank you Toyota dealership ! More