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AutoNation Toyota South Austin - Service Center

Austin, TX

4.1
922 Reviews

922 Reviews of AutoNation Toyota South Austin - Service Center

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May 26, 2022

This is my second time bringing my car here to be repaired. This was a $4500 repair to the ABS system and brakes, Tony he is a wonderful sales guy sales rep he’s awesome. But the mechanic who ever wo More

by Rainbowgirl6507
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
May 27, 2022 -

AutoNation Toyota South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2022 -

Rainbowgirl6507 responded

You are happy that I found your staff to be supportive during my experience? I am not happy? My car was filthy covered with grease, all of my steering wheel, my driver side door, Driver side floor mat, you could clearly see where the mechanic wipe his greasy hands on my car seat?. And then they tried to steal my control panels off of my electric driver seat? No this is not a happy customer.

May 26, 2022

It's almost a pleasure to get my Corolla serviced at AutoNation Toyota South Austin. The wait was a short 45 minutes because when I got there there were quite a few people ahead of me. Everything More

by Da Balloonatic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerod Jones
May 27, 2022 -

AutoNation Toyota South Austin responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 24, 2022

Several days ago, I scheduled 9:15AM service appointment on May 21st to repair a tire pressure monitoring system problem and also change engine oil. A tire pressure monitoring warning light on my RAV4 was a More

by dp
Recommend Dealer
No
Employees Worked With
Justin
May 25, 2022 -

AutoNation Toyota South Austin responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention, Dp. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

May 24, 2022

I had a mixed experience with AutoNation Toyota South Austin's service center yesterday. I bought my car at this dealership and have taken it in for routine service ever since. Until yesterday, I felt More

by 07aiolis_tinker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi, White Shirt supervisor
May 26, 2022 -

AutoNation Toyota South Austin responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (512) 518-6900 to discuss what we can do to help.

May 24, 2022

ZERO STARS IF I COULD. One of the most unprofessional and disappointing business experiences I’ve ever encountered. I work in the car industry so I understand most of what More

by Toyota Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jared (service advisor) Kieth (Service Manager)
May 26, 2022 -

AutoNation Toyota South Austin responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota South Austin. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (512) 518-6900 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

May 23, 2022

They have an excellent beverage room set up with many choices and the wait for service was reasonable and pleasant. More

by jlois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sabatino
May 24, 2022 -

AutoNation Toyota South Austin responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 23, 2022

I have been a Toyota person (4 Rav4's) and all dealer ship work has been with AutoNation Toyota South. More

by Alfred.minder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi
May 25, 2022 -

AutoNation Toyota South Austin responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2022

Have always had a good experience at this dealership. I have no complaints, one of the best dealership. More

by cdobrozensky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Jones the best
May 24, 2022 -

AutoNation Toyota South Austin responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

May 23, 2022

For not full staffed they try there best to keep up, and I was very s edified More

by dcantuhollywood52Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
May 24, 2022 -

AutoNation Toyota South Austin responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

May 23, 2022

Epi Rodriquez is awesome! He offered his honest and valuable opinions on all recommended services. More

by TS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Epi R
May 24, 2022 -

AutoNation Toyota South Austin responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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